Yamilex Carmona Estrada
Sandy,UT
Overview
9
9
years of professional experience
Work History
Consumer Regulatory Compliance Analyst
Acima LLC
Draper, Utah
01.2024 - 09.2025
- Implemented corrective action plans when necessary following discovery of non-compliance issues.
- Maintained an up-to-date knowledge base of all relevant laws, regulations, guidelines, and industry standards.
- Analyzed potential areas of risk and developed strategies to mitigate such risks.
- Collaborated with various departments within the organization to develop effective solutions for ensuring ongoing compliance.
- Prepared documents for submission to regulatory agencies as required by law.
Quality Assurance Analyst
Acima LLC
Draper, UT
01.2020 - 01.2024
- Analyzed issues and recommended corrective actions to improve final results.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Outlined remediation plans to standardize results to meet compliance regulations.
- Produced test scripts for new automated software testing rounds.
- Coordinated and supported on-suite audits conducted by external providers.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Researched and explored quality issues to report compliance.
- Collaborated closely with Performline teams to develop effective solutions for resolving recurring issues within the production system.
Audit Officer
Acima LLC
Draper, UT
01.2019 - 01.2020
- Collaborated across departments to enhance audit performance, and increase operational efficiency.
- Analyzed leasing documents for mistakes and inaccuracies.
- Made recommendations to resolve compliance audit findings.
- Participated in special projects related to risk assessment, fraud prevention, and regulatory compliance.
Processor
Acima LLC
Draper, UT
10.2016 - 01.2019
- Frontline assistance to help fund leases through document reviewing, problem-solving, and customer satisfaction.
- Provided comprehensive assistance to customers and retailers throughout the entire lease funding process, with a focus on creating and maintaining strong, productive relationships with team members.
- Audited applications to ensure accuracy.
- Documentation review, I.E. IDs, invoices, and lease agreements for quality assurance.
Education
Bachelor of Science - English Literature
Utah State University
Logan, UT12.2023
Minor - American Studies
Utah State University
Logan, UT12.2023
Skills
- Proficient writing skills
- Computer proficiency
- Fluent Spanish speaker
- Critical problem-solving skills
- Time Management
- Willingness to learn
- Team collaboration
- Attention to detail
Timeline
Consumer Regulatory Compliance Analyst
Acima LLC
01.2024 - 09.2025
Quality Assurance Analyst
Acima LLC
01.2020 - 01.2024
Audit Officer
Acima LLC
01.2019 - 01.2020
Processor
Acima LLC
10.2016 - 01.2019
Bachelor of Science - English Literature
Utah State University
Minor - American Studies
Utah State University