Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yamilex Flores Andrade

Grand Junction,CO

Overview

7
7
years of professional experience

Work History

Sales Associate

Boost Moblie
08.2024 - Current
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Troubleshot problems for customers and help resolve common issues.
  • Handle objections skillfully during visit by addressing customer concerns effectively, leading them towards making informed decisions.
  • Upsell products and services strategically, increasing average transaction value and revenue generation.

Optician

Americas Best Contacts And Eyeclasses
09.2022 - 05.2024
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
  • Managed check-in and check-out procedures, verified patient information, and submitted lens orders.

Student Ambassador

Colorado Mesa University
08.2022 - 05.2024
  • Interacted with prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Peer Tutor

Colorado Mesa University
08.2022 - 12.2023
  • Supported students with helpful study habits and exam strategies.
  • Clarified difficult concepts through the use of visual aids, diagrams, and step-by-step explanations, leading to increased understanding for learners.
  • Assisted other students with homework and provided supplementary instruction.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Crew Member

Noodles & Company
05.2017 - 08.2022
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Accurately operated cash register to process customer payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced customer experiences by quickly addressing and resolving complaints.

Education

Bachelor of Arts - Hispanic Studies

Colorado Mesa University
Grand Junction, CO
12-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Sales expertise
  • Cash Handling

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Boost Moblie
08.2024 - Current

Optician

Americas Best Contacts And Eyeclasses
09.2022 - 05.2024

Student Ambassador

Colorado Mesa University
08.2022 - 05.2024

Peer Tutor

Colorado Mesa University
08.2022 - 12.2023

Crew Member

Noodles & Company
05.2017 - 08.2022

Bachelor of Arts - Hispanic Studies

Colorado Mesa University
Yamilex Flores Andrade