Yamilex Lovos-Coreas
Summary
Proactive Cashier with extensive experience in customer assistance, cash handling, and merchandise management. Skilled in resolving discrepancies, making product recommendations, and training new employees to ensure consistent service quality. Bringing strong communication skills, native Spanish fluency, and a team-oriented approach to drive customer satisfaction and sales.
Overview
3
3
years of professional experience
Work History
Cashier
Seven Eleven
8211 Old Centreville Rd, Manassas, VA 20111
07.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, and card transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Performed cash, and card transactions to complete customer purchases.
To-Go Server
IHOP
8785 Centreville Rd, Manassas, VA 20110
10.2021 - Current
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Education
High School Diploma -
Unity Reed High School
8820 Rixlew Ln, Manassas, VA 2010908-2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Basic computer skills
- Microsoft PowerPoint, Excel, and Word
- Basic math skills
- Native Spanish fluency
- Fluent in English
- Team Player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Seven Eleven
07.2024 - Current
To-Go Server
IHOP
10.2021 - Current
High School Diploma -
Unity Reed High School