Summary
Overview
Work History
Education
Skills
Languages
References
Education and Training
Timeline
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Yamilex Marte

Yamilex Marte

New York

Summary

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

Global Fertility & Genetics
07.2024 - 06.2025
  • Implemented improvements in front desk processes, reducing patient wait times during peak hours.
  • Trained new staff on office protocols and use of scheduling software to ensure operational consistency.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.

Medical Receptionist

Reside Health
05.2023 - 06.2024
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Informed patients of financial responsibilities prior to rendering services.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Medical Receptionist

Libby Buscemi, MD
06.2022 - 04.2023
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Handled sensitive information with confidentiality and discretion.

Patient Care Coordinator

Scot Bradley Glasberg, MD
04.2020 - 05.2022
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Protected patients by observing strict HIPAA guidelines.

Supervisor

Metropolitan Drugs
02.2017 - 03.2020
  • Maintained accurate records related to drug orders, deliveries, returns, recalls, waste disposal.
  • Evaluated existing systems used within the pharmacy environment and recommended improvements as necessary.
  • Monitored inventory levels of pharmaceuticals and other supplies to ensure adequate stock is available at all times.
  • Participated in developing departmental budgets and monitored expenses against budget projections.
  • Communicated regularly with physicians regarding medication orders and patient needs.
  • Developed standard operating procedures for the pharmacy operations team.

Education

Some College (No Degree) - Medical Assistant

Mandl School of Allied Health
08-2022

Associate of Arts - Education

Bronx Community High School
Bronx, NY
06-2020

High School Diploma -

New Heights Academy Charter School
06-2017

Skills

  • Insurance Verification
  • Records Management
  • Microsoft Office
  • Patient Relations
  • Office Administration
  • HIPAA Guidelines
  • EMR Systems: eClinicalWorks, PatientNow, eIVF, AthenaHealth
  • Payment collection
  • Proficient in Microsoft Word, Excel, Powerpoint
  • Documentation and recordkeeping

Languages

Spanish
Full Professional

References

References available upon request.

Education and Training

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Timeline

Medical Receptionist

Global Fertility & Genetics
07.2024 - 06.2025

Medical Receptionist

Reside Health
05.2023 - 06.2024

Medical Receptionist

Libby Buscemi, MD
06.2022 - 04.2023

Patient Care Coordinator

Scot Bradley Glasberg, MD
04.2020 - 05.2022

Supervisor

Metropolitan Drugs
02.2017 - 03.2020

Associate of Arts - Education

Bronx Community High School

High School Diploma -

New Heights Academy Charter School

Some College (No Degree) - Medical Assistant

Mandl School of Allied Health

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