Summary
Overview
Work History
Education
Skills
Timeline
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YAMILEY S. NELSON

Silver Spring,MD

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Certified Youth Counselor

Greentree Adolescent Program
Bethesda, MD
08.2022 - 02.2024
  • Expounded upon ability to teach adolescent adaptive, pro-social skills and response and be able to provide behavior management and crisis intervention as required
  • In addition to duties, participated and sometimes led Expounded upon ability to teach adolescent adaptive, pro-social skills and response and be able to provide behavior management and crisis intervention as required
  • In addition to duties, participated and sometimes led Co-Facilitated weekly groups which involved life, therapeutic groups, and community meetings
  • Within this aspect, worked as part of the treatment team to develop and implemented the Individual Program Plan
  • As a certified youth counselor, assisted the adolescents in meeting their social, emotional, physical, spiritual, recreational and educational needs
  • Completed data entry which involved appropriate documentation in a timely fashion in regards to incident reports, medication log, logbook entries, monthly team reports and monthly inventory of office supplies as well as facility supplies
  • Priority, to attend necessary/mandatory staff meetings both on the programmatic level as well as the agency level which involves leadership improvement
  • Provided crisis intervention and emotional support to youth
  • Coordinated youth programs and activities to enhance life quality and self-esteem
  • Supervised individuals in small group atmosphere to cultivate safety, independence, and structure
  • Assisted youth in developing problem-solving and communication skills to support stress management
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms
  • Weekly groups which involved life, therapeutic groups, and

Military Youth Worker

Free State Academy Challenge
Gunpowder, MD
08.2021 - 08.2022
  • Provided supervision and guidance to 60 cadets
  • Monitored the cadet's behavior and maintained awareness of cadet's emotional and physical needs
  • Created and provided regimented physical training for cadets daily
  • Responsible for safety, care, and training of cadets' daily activities, maintained group control, and watched signs of problems and issues within the adolescent cadets
  • The ability to instruct and enforce military customs and courtesies as well as drill and ceremony functions
  • Necessary skill to enforce mandatory academy policies and procedures
  • Input data entry by maintaining logs and various documentation regarding the daily activities of the adolescent cadets.

Case Management Data Analyst(Intern)

Healthcare For The Homeless
Baltimore, MD
10.2021 - 01.2022
  • Assisted in conducting needs assessments to identify key areas of service needs within supportive housing at
  • Marco level
  • Developed and maintained relationships with community organizations and agencies
  • Developed and implemented programs to engage and empower underserved populations
  • Assisted clients needing their housing vouchers to be accepted by using various of different databases
  • Improved clients' coping with routine life activities such as food budgeting and rental payments
  • Participated in meetings with stakeholders to discuss program objectives and strategies.

Patient Support Access

Washington Adventist Shady Grove Hospital
Rockville, MD
02.2021 - 08.2021
  • Accurately Inputted patient and insurance information into the company's system using Cerner Software
  • Collected payments and co-pays from customers using a large variety of insurance programs, adjusting amounts based on specific plan directives
  • Secured patient privacy by learning and following HIPAA regulations to keep the organization compliant with relevant laws
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties
  • Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers
  • Obtained payments from patients and scanned identification and insurance cards
  • Imaged and scanned patient and registration documentation into electronic patient records
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information
  • Greeted visitors and initiated triage processes for clients to streamline patient flow
  • Patients, increasing the effectiveness of patient care by 20%
  • Responsibility, to ensure that patients are guided through the admissions process by screening them for eligibility and preparing patient information to help them receive the medical care that they needed

PRN Patient Registration
Bethesda, MD
02.2019 - 02.2021
  • Accurately inputted patient and insurance information into the company's computer system using Epic
  • Software
  • Set up patients in the system by documenting key data, confirming eligibility, and verifying insurance benefits .Imaged and scanned patient and registration documentation into electronic patient records
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws
  • Specialized in a high degree of compassion when communicating with patients and providing information and insurance details
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives
  • Completed administrative patient intakes with case histories, insurance information, and mandated forms
  • Conducted patient intake interviews, recording and documenting relevant information.

Education

Bachelor of Arts - Sociology, Social Work

Virginia State University

Skills

SKILLS/CERTSundefined

Timeline

Certified Youth Counselor

Greentree Adolescent Program
08.2022 - 02.2024

Case Management Data Analyst(Intern)

Healthcare For The Homeless
10.2021 - 01.2022

Military Youth Worker

Free State Academy Challenge
08.2021 - 08.2022

Patient Support Access

Washington Adventist Shady Grove Hospital
02.2021 - 08.2021

PRN Patient Registration
02.2019 - 02.2021

Bachelor of Arts - Sociology, Social Work

Virginia State University

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YAMILEY S. NELSON