Yamiley S. Nelson
Brooklyn,NY
Summary
Received Bachelor of Arts Degree in Sociology with a minor in Social Work, worked in the Social Work industries for 3 years. Enjoyed working within the Social Work industries and learned so much as well as developed skills. However, reached a point in life that is it time to move forward to something new. Ready for a new challenge. Through previous jobs, mastered customer service and problem solving skills. In previous role, managed data entry and documentation in timely manner. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative assistant position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Certified Youth Counselor
Greentree Adolescent Program
08.2022 - 02.2024
- Expounded upon ability to teach adolescent adaptive, pro-social skills and response and be able to provide behavior management and crisis intervention as required.
- In addition to duties, participates and sometimes led Co-Facilities weekly groups which involve life, therapeutic groups, and community meetings.
- Within this aspect, works as part of treatment team to develop and implement Individual Program Plan.
- As certified youth counselor, assists adolescents in meeting their social, emotional, physical, spiritual, recreational and educational needs.
- Complete data entry which involves appropriate documentation in a timely fashion in regards to incident reports, medication log, logbook entries and monthly team reports.
- Priority, to attend necessary/mandatory staff meetings both on programmatic level as well as the agency level which involves leadership improvement. Provide crisis intervention and emotional support to youth. Coordinate youth programs and activities to enhance life quality and self-esteem.
- Supervise individuals in small group atmosphere to cultivate safety, independence, and structure. Assist youth in developing problem-solving and communication skills to support stress management. Engage and interacted with youth members, teaching sustainable habits, and coping mechanisms.
Military Youth Worker
Free State Academy Challenge
08.2021 - 08.2022
- Provided supervision and guidance to 60 cadets. Monitored the cadet’s behavior and maintained awareness of cadet’s emotional and physical needs .
- Enhanced youth engagement by incorporating interactive activities and group discussions into programs.
- Implemented comprehensive assessments to identify areas of improvement and tailor intervention plans accordingly.
- The ability to instruct and enforce military customs and courtesies as well as drill and ceremony functions.
- Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
- Ensured program compliance with all local, state, and federal regulations through consistent record-keeping and reporting practices.
- Led workshops on various topics such as leadership skills, career planning, and healthy relationships, empowering youths to make informed decisions about their futures.
Patient Support Access
Washington Adventist Shady Grove Hospital
02.2021 - 08.2021
- Accurately Inputted patient and insurance information into company's system using Cerner Software. Collected payments and co-pays from patients using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers. Obtained payments from patients and scanned identification and insurance cards.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow. Patients, increasing the effectiveness of patient care by 20%.
- Responsibility, to ensure that patients are guided through the admissions process by screening them for eligibility and preparing patient information to help them receive the medical care that they needed.
- Boosted overall clinic efficiency by managing daily administrative tasks such as answering phones, updating records, and filing paperwork.
PRN Patient Registration
Suburban Hospital Emergency Department
02.2019 - 02.2021
- Accurately inputted patient and insurance information into company's computer system using Epic Software.Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits .
- Imaged and scanned patient and registration documentation into electronic patient records.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Specialized in high degree of compassion when communicating with patients when providing information and insurance details.
- Collected payments and co-pays from patient's using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Supported administrative tasks such as filing paperwork, answering phones, and maintaining office supplies inventory for smooth department operations.
Education
Bachelor of Arts - Sociology, Social Work
Virginia State University
Petersburg, VA12.2018
Skills
- SKILLS/CERTS
- Interpersonal
- Communication
- Organization
- Operational and strategic leadership
- Project Planning
- Team building
- Attention to detail
- Excellent Time management
- Crisis Management
- Paperwork and Reporting
- Team Collaboration
Timeline
Certified Youth Counselor
Greentree Adolescent Program
08.2022 - 02.2024
Military Youth Worker
Free State Academy Challenge
08.2021 - 08.2022
Patient Support Access
Washington Adventist Shady Grove Hospital
02.2021 - 08.2021
PRN Patient Registration
Suburban Hospital Emergency Department
02.2019 - 02.2021
Bachelor of Arts - Sociology, Social Work
Virginia State University
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