Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Yamilitza Gonzalez

Summary

Driven professional with experience at The Center For Human Development, excelling in client-centered approaches and medication monitoring. Demonstrated ability to foster trust, enhance wellness, and document progress effectively. Skilled in utilizing social skills to meet customer needs and improve service outcomes. Achieved significant client satisfaction through dedicated care and effective communication.

Overview

4
4
years of professional experience

Work History

Direct Care Staff

The Center For Human Development
11.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Cashier

Once Upon A Child - West Springfield
08.2020 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.


Education

High School Diploma -

Holyoke High Dean Campus
1045 Main St, Holyoke MA, 01040
06.2018

Skills

  • Client-centered approach
  • Social skills
  • Daily living activities
  • Medication monitoring
  • CPR Certified
  • Progress Documentation

References

Denise Rodriguez

Morenodenise@yahoo.com | (413)-592-9706


Anyelika Colon

Anyelikamary00@icloud.com | (860)993-0166


Daisy Alvarado

Dalvarado@chd.org | (413)265-5424



Timeline

Direct Care Staff

The Center For Human Development
11.2021 - Current

Cashier

Once Upon A Child - West Springfield
08.2020 - 10.2021

High School Diploma -

Holyoke High Dean Campus
Yamilitza Gonzalez