Yamilka Medrano
Kissimmee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept in bilingual communication and patient scheduling.
Overview
10
10
years of professional experience
Work History
Alternate Administrator/Office Manager
Ethic Health Services, LLC
05.2018 - Current
- Maintaining suitable and sufficient office stationary levels
- Developed strong relationships with patients, families, and staff to maintain a positive atmosphere in the workplace.
- Answering incoming calls in a professional manner
- Contact insurances case managers and arrange for new patients services and placement
- Maintaining and updating personnel file
- Coordinating/communicating activities to the office personnel
- Call doctors offices and request patient's orders
- Verify patient's insurances
- Assign/Schedule Nurse's visits to patient's homes
- Arrange patient's services (PT/SN/HHA/MSW)
Administrator
At Home Companion Of Florida
07.2016 - 04.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Office Manager/Intake Supervisor
At Home Companion Of Florida
11.2014 - 07.2016
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Provide direct patient's services
- Call doctor's offices and request proper paperwork
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05-2016
Bachelor of Arts - Business Management
Valencia College
Orlando, FL05-2014
Associate of Arts - Marketing Management
Borough of Manhattan Community College
New York, NY05-1999
Skills
- Bilingual / English-Spanish
- Professionalism and ethics
- Customer relations
- Clear oral/written communication
- Data entry proficiency
- Scheduling and calendar management
- Patient scheduling
- Clerical support
- Human resources
- Problem-solving
- Attention to detail
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Alternate Administrator/Office Manager
Ethic Health Services, LLC
05.2018 - Current
Administrator
At Home Companion Of Florida
07.2016 - 04.2018
Office Manager/Intake Supervisor
At Home Companion Of Florida
11.2014 - 07.2016
Bachelor of Science - Psychology
University of Central Florida
Bachelor of Arts - Business Management
Valencia College
Associate of Arts - Marketing Management
Borough of Manhattan Community College
Similar Profiles
LaDerius D. LloydLaDerius D. Lloyd
Manager of Operations at Ethic Solutions LLCManager of Operations at Ethic Solutions LLC
SYED ARSHAD ALISYED ARSHAD ALI
Chief Consultant – Security & Loss Prevention at Ethic Management Services Pvt. Ltd.Chief Consultant – Security & Loss Prevention at Ethic Management Services Pvt. Ltd.
Dante MontesDante Montes
Roofer at Ethic RoofingRoofer at Ethic Roofing