YAMILKA RODRIGUEZ
Davenport,FL
Summary
Professional and empathic Student Counselor skilled at providing positive direction for students' academic, social and emotional well-being. Values diversity in responding to individual differences in students. Offers excellent verbal communication skills and adheres to professional ethics and confidentiality guidelines.
Overview
9
9
years of professional experience
Work History
Driver
Uber Eat driver
Davenport , FL
12.2023 - Current
- Checked loads to ensure that cargo was secure and distributed evenly.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Maintained accurate logs of vehicle inspections and repair status.
- Delivered packages to customers in a timely and efficient manner.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
University Student Support Officer
Dewey University
Carolina , Puerto Rico
05.2020 - 11.2023
- Participated in regular meetings with senior management regarding progress updates and initiatives to improve student service.
- Respond promptly to student inquiries or complaints in a polite manner.
- I implemented new technologies to improve productivity levels and help students carry out educational work.
- You will provide guidance to team members on how to complete tasks effectively within established deadlines.
- Supervised the development and implementation of projects with students, and was able to observe their process.
- Led the allocation of resources for operational and project needs.
- I will lead training and development programs to improve student skills and performance.
- I led innovation and continuous improvement initiatives with cloud platforms.
- Led crisis management efforts to resolve issues promptly and efficiently.
- Lead course tutorials based on student needs.
Library Assistant
Library Systems Office
Catolina , PR
08.2015 - 03.2017
- Load and renew materials.
- Help users locate materials.
- Answer phones and receive messages.
- Collection of worn and obsolete materials.
- Greet and direct customers.
Education
Associated Administration of Health Service Center
Dewey University
Carolina, Puerto Rico 09-2021
Skills
- Creativity
- Persuasion
- Collaboration
- Adaptability
- Time management
- Analytical reasoning
- Persons handling
- Continuous learning
- Communicative ability
- Adaptability
- Creativity and innovation
- Ethics
- Empathy
- Active listening
- Own initiative
- Computer skills
- With microsoft
- Cloud platforms
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Driver
Uber Eat driver
12.2023 - Current
University Student Support Officer
Dewey University
05.2020 - 11.2023
Library Assistant
Library Systems Office
08.2015 - 03.2017
Associated Administration of Health Service Center
Dewey University
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