YAMINI DAKURI

• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
• Helped clients plan for and fund retirements using mutual funds and other options to manage, customized and diversified portfolio
• Identified customer needs as well as cross and up sale opportunity
• 40% of referred prospects converted into clients bringing in good profits to bank in span of 4 months.
• Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
• Verified customer identity and reviewed documentation for accuracy.

• Created awareness about blood donation for good cause and also organized various fitness activities, health camps and health check-ups for nearly 2000 members.

Organizing various events on campus for raise of funds

• Worked under the guidance of the Branch Manager to know and understand the level of customer satisfaction in the digital world of the bank
• My responsibilities include Customer service, Sales and Marketing in and around Secunderabad region
• Despite the initial stage of the SIP, we were able to understand the customer's queries regarding payzaap by conducting few surveys in the bank.