QA Engineer with 9 years of experience in software testing across diverse sectors including web, healthcare, e-commerce, and marketing. Expertise in manual and automation testing, test planning, and requirement analysis. Proficient in tools such as Selenium, Cucumber, JIRA, SQL, and Adobe Campaign. Demonstrated success in leading UAT and collaborating with stakeholders to deliver high-quality solutions in Agile environments.
Overview
10
10
years of professional experience
Work History
Senior Quality Assurance Engineer
Novo Nordisk
Plainsboro, United States
03.2024 - Current
Lead cross-functional test planning for HCP initiatives, ensuring 90 % defect reduction.
Develop automated test suites, increasing test coverage by 90% for patient-facing features.
Mentored a team of 4 junior QA analysts, improving overall team productivity by 80%.
Coordinated UAT with stakeholders, uncovering and resolving critical issues pre-launch.
Adobe Experience Platform – AEP Responsibilities: Work with customer data platforms (CDPs) to unify, segment, and activate customer profiles.
Define data ingestion, transformation, and activation strategies within AEP.
Ensure proper tagging and tracking implementation for analytics and personalization.
Collaborate with technical teams to ensure seamless integration with CRM, analytics, and other marketing tools.
Ensure data consistency and governance in campaign execution from ACM.
Optimize audience segmentation and personalization strategies in Adobe Campaign manager – ACM.
Achieved successful Adobe Journey Optimizer – AJO launch across 5 channels by designing and executing omni-channel marketing workflows to reach 1,000,000 HCP and patient contacts.
Validated data pipelines between Snowflake and Adobe Experience Platform – AEP by writing complex SQL queries to verify source-to-target data consistency and integrity.
Collaborated with data engineering teams to refine transformation logic in Snowflake based on validation outcomes and downstream Adobe platform behavior.
Developed and executed test cases for ETL processes to ensure data integrity.
Collaborated with developers to identify and resolve data issues in ETL systems.
Analyzed data flow and transformation logic for compliance with business requirements.
Conducted regression testing on ETL processes after system updates or changes.
Analyzed source-to-target mappings provided by developers to ensure that data is being transformed correctly as per business requirements.
Performed data analysis and validation on source and target data sets for accuracy of transformation rules in ETL processes.
Identified discrepancies between source and target systems during ETL process testing cycles.
Documented results from various types of tests conducted on the ETL environment including system integration tests, user acceptance tests.
IT Specialist
Sacred Heart University
Fairfield, United States
03.2022 - 06.2023
Cleaning, manually fixing errors in Colleague applications.
Assisting the systems Analysts on campus with various tasks involving institutional codes, creating student accounts, process budget inquiry requests, add usernames to the system, manage employee's files in Footprints.
Create and update new Wikis for the IT applications.
Digital Media Consultant
Google Operations Center
Hyderābād, India
05.2020 - 03.2022
Increased client ROI by 35% by optimizing over 55 Google Ads campaigns for top-tier retail brands.
Managed a digital marketing budget of $900,000 annually for 17 enterprise clients in Google Ads.
Achieved a 40% improvement in click-through rate by identifying keyword opportunities using Google Ads data for 25 key accounts.
Reduced ad spend wastage by $120,000 per quarter by implementing advanced bid strategy adjustments across 12 campaigns.
Actively measure and execute A/B split testing to ensure optimal campaign performance.
Assist in analyzing marketing data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies.
Conducting keyword research, advising on ad spend and ad placement, testing ad copy, and optimizing campaigns for lean performance.
Senior Software Development Engineer Test
Cognizant
Remote
04.2018 - 05.2020
Automated 60% of regression suite using Selenium and Cucumber, cutting down execution time by 40%.
Performed UI/API testing across customer-facing applications and backend services.
Authored SQL queries to validate backend data integrity and consistency.
Led defect triage meetings and improved collaboration between QA, Dev, and Product teams.
Senior Quality Assurance Analyst
Accenture
Remote
06.2017 - 04.2018
Conducted functional and system testing of e-commerce features and promotions.
Validated product and order management modules via backend SQL and UI tests.
Created reusable test automation scripts and contributed to RTM and UAT execution.
Ensured zero critical defects in 5 major release cycles.
Quality Assurance Analyst
Genpact
Remote
01.2016 - 05.2017
Developed and executed test cases for mobile and web applications across healthcare and retail clients.
Automated smoke and sanity tests using Selenium and TestNG.
Tested RESTful APIs using Postman, integrated validations into automation suite.
Worked closely with developers and product owners in Agile teams to clarify requirements.
Education
Masters - Computer Science and Information Technology
Quality Management Systems Area Specialist II at Novo Nordisk PharmaceuticalsQuality Management Systems Area Specialist II at Novo Nordisk Pharmaceuticals