Overview
Work History
Education
Skills
Timeline
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Yamiset Valero

Bachelor In Business Administration
8368 Erickson Blvd Apt 4205,CO

Overview

1
1
Language
5
5
years of post-secondary education
17
17
years of professional experience

Work History

Fulfillment Associate

Amazon
Thornton, CO
05.2020 - Current
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Sales Representative

GlaxoSmithKline Pharmaceuticals
San Cristobal - Venezuela, Caracas - Venezuela
03.2001 - 10.2015
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Cold-called leads and closed large number of new sales over several months.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Increased revenue and achieved sales goals for product line.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Identified client needs, built relationships and overcame objections to drive sales.

Customer Service Supervisor

MAKRO
SAN CRISTOBAL - VENEZUELA, SAN CRISTOBAL - VENEZUELA
01.2000 - 03.2001
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Coached employees through day-to-day work and complex problems.
  • Kept abreast of new company products and services to effectively answer questions and resolve complaints.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.

Education

Bachelor of Science - Sales, Merchandising, And Marketing

Caribbean International University
CURACAO
10.2004 - 04.2007

Associate of Science - Associate Sales Administration

University Institute of Industrial Technology
San Cristobal - Venezuela
06.1996 - 06.1999

Skills

Order execution

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Timeline

Fulfillment Associate

Amazon
05.2020 - Current

Bachelor of Science - Sales, Merchandising, And Marketing

Caribbean International University
10.2004 - 04.2007

Sales Representative

GlaxoSmithKline Pharmaceuticals
03.2001 - 10.2015

Customer Service Supervisor

MAKRO
01.2000 - 03.2001

Associate of Science - Associate Sales Administration

University Institute of Industrial Technology
06.1996 - 06.1999

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Yamiset ValeroBachelor In Business Administration