Yam Kumari Thakali
Ozone Park,NY
Summary
Detail-oriented Room Attendant with expertise in housekeeping and health compliance. Proven ability to enhance guest satisfaction and implement effective cleaning protocols.
Overview
12
12
years of professional experience
Work History
Room Attendant
TWA Hotel
1 Idlewild Dr, Queens, NY 11430
07.2023 - Current
- Enhanced guest satisfaction by responding quickly to special requests and concerns.
- Developed and implemented improved cleaning protocols, increasing operational efficiency.
- Monitored inventory levels of cleaning supplies, reducing costs through effective management.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Ensured positive guest experiences with prompt response to special requests and additional services.
Private Housekeeper
Gretchen
168 Prospect Pl, Brooklyn, NY, 23839
08.2016 - Current
- Developed personalized cleaning schedules tailored to family preferences, improving overall satisfaction with services provided.
- Oversaw laundry operations, ensuring garments were cleaned, pressed, and organized promptly for family use.
- Conducted regular deep cleaning projects to maintain property condition and uphold aesthetic standards consistently.
- Resolved household issues proactively, demonstrating problem-solving skills and attention to detail in a dynamic environment.
Room Attendant
Arlo Hotels
351 W 38th St, New York, NY 10018
11.2022 - 06.2023
- Ensured cleanliness and organization of guest rooms, adhering to hotel standards.
- Utilized cleaning equipment and supplies efficiently while minimizing waste.
- Assisted in training new staff on housekeeping procedures and standards.
- Coordinated with maintenance team to address room repairs promptly.
Private Housekeeper
Adity
50 Riverside Blvd, Apt 27B NY 10069
04.2014 - 02.2022
- Managed daily cleaning and maintenance of private residence, ensuring high standards of hygiene and organization.
- Coordinated household logistics, including scheduling appointments and managing errands efficiently.
- Implemented inventory management system for household supplies, optimizing stock levels and reducing waste.
- Trained junior staff on cleaning protocols and best practices to enhance service quality and efficiency.
Education
High School Diploma -
Shree Janahit Higher Secondary School
Jomsom, NepalSkills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Health and safety compliance
- Professional and courteous
- Work prioritization
Timeline
Room Attendant
TWA Hotel
07.2023 - Current
Room Attendant
Arlo Hotels
11.2022 - 06.2023
Private Housekeeper
Gretchen
08.2016 - Current
Private Housekeeper
Adity
04.2014 - 02.2022
High School Diploma -
Shree Janahit Higher Secondary School