Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Work Availability
Timeline
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Yamliexis Ivette Calderon Ortiz

Winterhaven,CA

Summary

Dynamic and results-driven professional with extensive experience in customer service at Santiago's Market. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently achieving operational excellence and fostering positive customer relationships. Committed to maintaining high standards of service and store presentation.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Santiago's Market
01.2023 - 11.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Sales Associates

Forever 21
12.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Farm Fresh Market
07.2024 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to maintain adequate inventory levels, contributing to optimal store operations.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Haines City High School
Haines City, FL
05-2023

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Product restocking
  • Refunds and exchanges
  • Merchandise restocking
  • Attention to detail
  • Point of sale operation
  • Order verification

Languages

Spanish
Full Professional
English
Native or Bilingual

Work Preference

Work Type

Full TimePart Time

Important To Me

Flexible work hours

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Farm Fresh Market
07.2024 - 05.2025

Sales Associates

Forever 21
12.2023 - 06.2024

Cashier Team Lead

Santiago's Market
01.2023 - 11.2023

High School Diploma -

Haines City High School

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