YAMSLEE PICON
Mount Vernon,NY
Summary
Dynamic professional with a proven track record at Credential Health, skilled in managing high call volumes while ensuring confidentiality. Enhanced client relations and optimized administrative processes through advanced proficiency in Word, Excel, and PowerPoint. Recognized for exceptional organizational abilities and precise communication, leading to improved operational efficiency and elevated customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Credential Health LLC/ Darden Properties
Queens, NY
05.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication, and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement, and proactively addressing potential safety hazards.
Administrative Assistant
Credential Health
Queens, New York
03.2020 - 01.2022
- Maintained inventory of office supplies and placed orders when necessary.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Facilitated communication between different departments within the organization.
- Scheduled appointments between clients and customers and internal staff members.
Legal Assistant
Fitzgerald Law Firm
03.2018 - 04.2020
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Education
Property Management Course
01-2023
Real Estate License
01-2022
Some College (No Degree) -
BCC College
Bronx, NY01-2014
Skills
- Inventory report generation
- Staff training
- Detailed communication skills
- Customer relations (high call volume, walk-ins, support
- Sales in a fast-paced environment
- Proficient in Word, Excel, PowerPoint, and invoices
- Extreme Organization
- Assisting clients
- Edit, create, and file case work
- Spreadsheets
- Assisted lawyers in trials and pleadings
- Assisted with cases
Professional Experience
My goal is to be efficient in the development of property management financial acumen, budgeting and cash flow management, while maximizing profit with investment strategy. I am currently managing 5 upscale properties of the Credential Health LLC/Darden Properties. A condo in Clearwater Florida. A time share in Orlando Florida. A condo in Atlantic City New Jersey. A co op in Bronx New York. A coop in Westchester County. A townhouse in Pennsylvania.
Timeline
Assistant Property Manager
Credential Health LLC/ Darden Properties
05.2022 - Current
Administrative Assistant
Credential Health
03.2020 - 01.2022
Legal Assistant
Fitzgerald Law Firm
03.2018 - 04.2020
Property Management Course
Real Estate License
Some College (No Degree) -
BCC College
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