Overview
Work History
Education
Timeline
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Yan Ko

San Jose,CA

Overview

1
1
year of professional experience

Work History

Restaurant Host

Tomi Sushi & Seafood Buffet
08.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.

Education

Associate of Arts - Graphic Design

Kellogg Community College
Battle Creek, MI
06.2027

Timeline

Restaurant Host

Tomi Sushi & Seafood Buffet
08.2023 - Current

Associate of Arts - Graphic Design

Kellogg Community College

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Yan Ko