Yana Kingsley
Henderson,NV
Summary
Experienced sales leader with 10+ years of experience seeking senior management role. Achieved success as Regional Sales Manager, delivering 10% revenue growth across three states. Skilled in team management and strategic sales planning. Consistently surpassed sales objectives and ensured customer satisfaction in high-stakes environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
National Sales Manager
United Debt Settlement, LLC
01.2023 - Current
- Direct a team of 20 sales agents, providing support through the closing process, second voice calls, to enhance closing rates and retention during the enrollment process, leading to an improvement in clear rates on payments by 23%.
- Implement motivational and objection coaching strategies for both team and individual development, focusing on improving conversion rates, and maintaining clear communication. Taking over the team led to closing between 10% and 15% more deals in my first year in this leadership role.
- Ensure strict adherence to federal and state compliance guidelines, maintaining ethical standards, and professional integrity in all sales practices.
Real Estate Agent
Winning Realty
04.2020 - 03.2024
- Facilitated complete real estate transaction processes, ensuring seamless progression from initiation to closing.
- Conducted property showings, providing comprehensive explanations of home features, value, and benefits to prospective buyers.
- Maintained a robust sales pipeline through diligent follow-up with potential clients, and strategic promotion of properties via advertisements and open houses.
- Negotiated contracts effectively, and oversaw coordination with lenders, attorneys, and inspectors to guarantee precise documentation and proper client care.
Loan Officer
All Western Mortgage
09.2021 - 12.2023
- Provided comprehensive guidance to applicants, simplifying complex loan processes and terminologies to ensure clarity and understanding during telephonic consultations, achieving a milestone of $20M funded in my second year in the business.
- Offered tailored solutions to clients facing credit challenges, enhancing their ability to secure financing.
- Maintained strict adherence to data security, privacy, and confidentiality standards in compliance with corporate and federal regulations.
Regional Sales Manager
T-Mobile
03.2020 - 11.2021
- Enhanced regional sales performance by collaborating with senior management to devise and implement effective strategies, leading to a 10% increase in revenue
- Conducted comprehensive forecasting and reporting of annual and quarterly profits, ensuring accurate financial documentation for strategic planning
- Fostered strong relationships with key business accounts and guided store managers to surpass sales targets, while recruiting and integrating skilled talent into the sales team
Area Manager
Halloween Megastore
09.2014 - 11.2020
- Developed employee training programs that increased customer satisfaction, and revenue.
- Reorganized store layouts to optimize efficiency and space utilization.
- Recruited and developed management staff to align with corporate standards and objectives.
- Analyzed financial data to set achievable sales targets, and adjust labor and inventory in response to projected business trends.
Education
Bachelor's degree - Marketing
New Bulgarian University
05.2023
Associate's degree - Psychology
New Bulgarian University
Sofia City06.2014
Skills
- Leadership
- Management
- Salesforce
- Financial Services
- Business Development
- Sales management
- Performance Tracking
- Strategic Planning
- Relationship Building
- Problem Solving
- Sales Forecasting
- B2C Sales
Certification
- NMLS
- IAPDA Certification
Languages
English
Native or Bilingual
Bulgarian
Native or Bilingual
German
Limited Working
Russian
Limited Working
Timeline
National Sales Manager
United Debt Settlement, LLC
01.2023 - Current
Loan Officer
All Western Mortgage
09.2021 - 12.2023
Real Estate Agent
Winning Realty
04.2020 - 03.2024
Regional Sales Manager
T-Mobile
03.2020 - 11.2021
Area Manager
Halloween Megastore
09.2014 - 11.2020
Bachelor's degree - Marketing
New Bulgarian University
Associate's degree - Psychology
New Bulgarian University
- NMLS
- IAPDA Certification
Similar Profiles
Richard PryatelyRichard Pryately
Debt Settlement Advisor at United Debt SettlementDebt Settlement Advisor at United Debt Settlement
Brittany SaffordBrittany Safford
Client Support Manager at United Debt SettlementClient Support Manager at United Debt Settlement
MANAVI GARGMANAVI GARG
Business Associate at Freed- India's First Debt Settlement CompanyBusiness Associate at Freed- India's First Debt Settlement Company