Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Yana McCue

Philadelphia,PA
Yana McCue

Summary

At Sheraton Hotel & Resorts, I excelled as a Room Attendant/Laundry, significantly enhancing guest satisfaction through meticulous room preparation and deep cleaning. Demonstrating expertise in housekeeping and a strong ability to collaborate, my efforts led to improved team efficiency and cleanliness standards. Skills include advanced cleaning techniques and exceptional teamwork.

Overview

10
years of professional experience

Work History

Pllanend Bildeng

Room Attendant
06.2017 - Current

Job overview

General cleaning of designated areas,scrabbling, dusting, mopping.Cleaning toilets and bathrooms, strip and seal and vantage. Performed Landry duties for improving efficiency and faster toon turnover times .Vacuumed,dusting and maintained common areas, hallways, and waiting areas elevators .Checked appliances in gues rooms to determine good working order. Ensured positive guest experiences with prompt response to special requests and additional services

  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Checked appliances in guest rooms to determine good working order.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
  • Performed laundry duties for improved efficiency and faster room turnover times.
  • Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Sheraton Hotel & Resorts

Room Attendant/ Landry
12.2014 - Current

Job overview

  • Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
  • Increased guest satisfaction, promptly responded to requests for extra towels, pillows, and other amenities.
  • Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
  • Enhanced team efficiency, collaborated closely with colleagues to ensure swift turnaround of rooms.

Warehouse Stationery

Bell’s Market Place
11.2015 - 09.2017

Job overview

  • Performed routine inspections of work areas, promptly addressing any issues or hazards that arose during daily operations.
  • Evaluated potential risks associated with planned activities, developing contingency plans as necessary to minimize disruptions or delays in progress.
  • Coordinated logistics efforts for acquiring necessary resources, streamlining supply chain management processes as needed for maximum efficiency gains.
  • Maximized resource utilization by employing advanced technology for material extraction.
  • Conducted thorough research on potential sites, identifying opportunities for efficient placer operations.
  • Enhanced placer efficiency by implementing innovative techniques and strategies.

Skills

  • Housekeeping
  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Room preparation
  • Cleaning techniques

Timeline

Room Attendant

Pllanend Bildeng
06.2017 - Current

Bell’s Market Place

Warehouse Stationery
11.2015 - 09.2017

Room Attendant/ Landry

Sheraton Hotel & Resorts
12.2014 - Current
Yana McCue