Yana Nahoha

• Manage 10–15 customer accounts, processing daily orders through EDI, ERP systems and customer portals.
• Handle an average of 400 small parcel orders per day and approximately 50 LTL (Less Than Truckload) shipments per week.
• Ensure timely order entry and transmission to the warehouse, generate shipping labels and documentation, and send ASNs and invoices within customer-specified timeframes.
• Coordinate with carriers to schedule and arrange LTL pickups.
• Conduct weekly audits of ASNs and invoices to ensure accuracy and compliance.
• Create, format, and maintain Standard Operating Procedure (SOP) guides tailored to each customer.
• Assist in onboarding and training new team members.
• Investigate and resolve discrepancies between purchase orders, contracts, and quotes through proactive communication.
• Maintain accurate and up-to-date customer records; collaborate with internal departments to ensure smooth order fulfillment.
• Identify inefficiencies in current processes and actively contribute to continuous improvement initiatives.

• Managed the full order lifecycle from entry to final delivery across multiple online sales platforms.
• Processing daily orders through both ERP systems and customer portals.
• Handle an average of 100 small parcel orders per day and approximately 20 LTL (Less Than Truckload) shipments per week.
• Ensure timely order entry and transmission to the warehouses, generate shipping labels and documentation.
• Oversaw end-to-end operations across two warehouse facilities, including inventory control, logistics coordination, and fulfillment execution—ensuring timely, accurate, and complete deliveries to meet service-level expectations.
• Responsible for maintaining sufficient inventory levels to support outbound shipments.
• Communicated directly with vendors to coordinate product availability and arranged transportation from vendor locations to our warehouses.
• Scheduled product pickups and ensured timely deliveries to our distribution centers.
• Delivered excellent customer support and maintained fulfillment records.

• Managed small business operations with a focus on legal support, procurement, and logistics.
• Handled legal documentation, including drafting and managing contracts for product purchases and deliveries.
• Coordinated with vendors on sourcing, order execution, and delivery timelines.
• Communicated with shipping carriers to arrange pickups, track shipments, and resolve delivery issues.
• Maintained strong client communication, ensuring transparency and timely updates.
• Oversaw documentation flow, including invoices, contracts, and shipping records.
• Consulted with customers to assess needs and propose optimal solutions.

• Provided legal support in areas including defense production, machinery maintenance, and scrap metal processing.
• Drafted and reviewed contracts for supply, services, and state defense orders.
• Ensured compliance with licensing, export control, and industry regulations.
• Advised management on legal risks related to procurement, production, and enterprise operations.
• Represented the company in dealings with government bodies and during inspections.

Legal & Contract Specialist

• Drafted and reviewed contracts for the purchase and sale of natural gas and electricity.
• Provided legal support for energy trading operations and regulatory compliance.
• Participated in court proceedings and administrative hearings.
• Coordinated with suppliers and importers to formalize direct supply agreements.
• Advised management on legal risks and contract terms.