Yanaide Yovera
Bethpage,NY
Summary
Dynamic and results-driven professional with a strong work ethic and proven cash handling skills at Florian Food Service. Adept at enhancing customer satisfaction through effective problem resolution and team collaboration. Recognized for improving operational efficiency while maintaining high-quality service standards. Committed to fostering a positive work environment and driving business growth.
Overview
20
20
years of professional experience
Work History
Cashier/Food Service Worker
Florian Food Service at Henry Schein
09.2020 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked and organized merchandise in front lanes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Manager
Florian Food Service in Rally BMW
04.2010 - 01.2018
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Assistant Manager
Florian Food Services at Cablevision
01.2005 - 11.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Skills
- Work ethic and integrity
- Time management skills
- Team collaboration
- Cash handling and management
- Customer assistance
- Patience and empathy
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Cashier/Food Service Worker
Florian Food Service at Henry Schein
09.2020 - Current
Assistant Manager
Florian Food Service in Rally BMW
04.2010 - 01.2018
Assistant Manager
Florian Food Services at Cablevision
01.2005 - 11.2009
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