Ya'Najah Robinson
Immokalee
Summary
Motivated college student with strong customer service and cash-handling experience in fast-paced environments. Proven ability to multitask, train new team members, and resolve customer concerns with a friendly, solution-focused approach. Passionate about serving others and ready to take on new challenges with energy and accuracy.
Overview
4
4
years of professional experience
Work History
Room attendant
Seminole Casino Hotel Immokalee
Immokalee
01.2026 - Current
- Service guest rooms using cleaning agents and equipment in adherence to department policies.
- Removed, inventoried, and replaced soiled linens to prepare rooms for guest arrivals.
- Organized and replenished guest room amenities to enhance guest experience.
- Maintained cart organization and cleanliness by regularly restocking supplies.
- Maintained clean, safe, hazard-free work environment in all assigned areas.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Tutor
Immokalee Foundation
Immokalee
08.2025 - 01.2026
- Supported students in understanding and completing homework assignments
- Guided students in identifying and exploring potential career paths
- Provided fair, consistent discipline; monitored the children to ensure safety
- Oversaw conduct and activities of camp participants to ensure a safe environment
- Reported any major problems, concerns, and accidents to program leader
Summer Camp Counselor
Collier County Parks And Recreation
Immokalee
06.2023 - 08.2025
- Developed weekly schedules of events and activities to enhance camper engagement
- Oversaw conduct and activities of campers to maintain a safe and positive environment
- Provided fair, consistent discipline; monitored the children to ensure safety
- Communicated major problems, concerns, and accidents to supervisor and parents to ensure prompt resolution
- Organized office and storage spaces for efficiency
Crew Trainer
McDonald's
Vincennes
04.2023 - 08.2024
- Conducted training for new employees on customer service techniques and cleanliness standards
- Earned promotion to trainer role for consistent performance and leadership skills
- Managed multitasking between customer orders and drink station preparation
- Handled all register and transaction duties with accuracy
- Maintained stock levels in high-volume service area
Team Member
Culver's
Vincennes
11.2022 - 04.2023
- Delivered friendly, efficient service to enhance guest experience for dine-in and drive-thru customers
- Took orders while preparing drinks to keep lines moving
- Restocked utensils and service supplies during busy shifts to ensure efficiency
- Managed cash transactions accurately to support smooth register operations
- Ensured cleanliness and upheld food safety standards to meet health regulations
Education
High School Diploma -
Immokalee High School
Immokalee, FL05-2025
Skills
- Efficiency
- Time management
- Multitasking
- Problem-solving
- Clear communication
- Friendly customer service
- Positive attitude
- Reliable
- Strong work ethic
- Leadership
- Peer training
Timeline
Room attendant
Seminole Casino Hotel Immokalee
01.2026 - Current
Tutor
Immokalee Foundation
08.2025 - 01.2026
Summer Camp Counselor
Collier County Parks And Recreation
06.2023 - 08.2025
Crew Trainer
McDonald's
04.2023 - 08.2024
Team Member
Culver's
11.2022 - 04.2023
High School Diploma -
Immokalee High School