Yanale Carrillo
Los Angeles,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Intern
Days Long Beach
08.2023 - Current
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Built strong community partnerships to support organizational goals and expand outreach efforts.
Front of House Member
Susies Cakes
08.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Increased overall efficiency by effectively managing waitlists and reservations, optimizing seating arrangements for guest comfort.
- Supported successful events and functions through seamless coordination with catering and kitchen staff, ensuring timely food and beverage service.
- Streamlined communication between front of house and back of house teams, resulting in improved order accuracy and faster table turnover.
- Trained new employees on company policies, menu offerings, and service standards to ensure consistent guest experiences across the team.
Guest Service Team Member
The Habit Burger Grill
01.2021 - 08.2021
- Enhanced guest satisfaction by providing personalized assistance and addressing their needs promptly.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Maintained a clean, organized lobby area for a welcoming environment and positive first impression.
- Resolved guest complaints with empathy and professionalism to ensure satisfaction and repeat business.
Education
Bachelor of Arts - Sociology And Journalism
California State University - Long Beach
Long Beach, CA05.2025
Skills
- Adaptability and flexibility
- Fluent Bilingualism
- Excellent communication
- Positive attitude
Timeline
Intern
Days Long Beach
08.2023 - Current
Front of House Member
Susies Cakes
08.2022 - Current
Guest Service Team Member
The Habit Burger Grill
01.2021 - 08.2021
Bachelor of Arts - Sociology And Journalism
California State University - Long Beach
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