Yanara Cardentey

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Guide and support my cashiers to provide fast and excellent service, then clean up and organize the store so that it looks good in order to start the next day with good vibes. Ross is a very hard-working shop and that gave me a lot of experience.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
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• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

There at the pizzeria I had to do everything, make pizzas, take inventory, help and teach my associates how to sell. It was a job that gave me a lot of experience since it was my first job where I started as an associate and quickly rose to boss.