Yan Carlos Morel Martinez
Paterson
Summary
Reliable and motivated worker with experience in front-end operations, customer service, and event-facing roles. Skilled at operating registers, assisting customers, picking and stocking products, maintaining attractive displays, and supporting smooth store or event operations. Known for speed, accuracy, professionalism, and strong interpersonal communication. Able to work efficiently in fast-paced environments while providing excellent service and teamwork.
Overview
1
1
years of professional experience
Work History
Retail Store Associate
Amazon Fresh
12.2024 - Current
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Pick customer grocery orders and stock shelves in center store
- Provide excellent customer service, answering questions and resolving concerns
- Maintain attractive displays and organize beverage sections neatly
- Follow safety procedures and ensure cleanliness in the store
- Conducted inventory checks, contributing to effective stock management and minimizing discrepancies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.
Usher (Seasonal)
New Jersey Jackals
06.2023 - 08.2023
- Assisted guests with seating, directions, and questions
- Ensured crowd safety and provided friendly customer service
- Worked with staff to support event operations
- Managed ticket scanning and entry processes efficiently.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
Education
HVAC Certificate - HVAC - Heating, Ventilation, And Air Conditioning
Lincoln Technical Institute
Mahwah, NJ09-2025
Skills
- Customer Service & Communication
- Point of sale management
- Grocery Order Fulfillment
- Stocking & Merchandising
- Fast and efficient in busy environments
- Comfortable handling customer concerns
- Keeps store areas clean and organized
- Independent and responsible worker
Languages
Spanish
Native or Bilingual
Timeline
Retail Store Associate
Amazon Fresh
12.2024 - Current
Usher (Seasonal)
New Jersey Jackals
06.2023 - 08.2023
HVAC Certificate - HVAC - Heating, Ventilation, And Air Conditioning
Lincoln Technical Institute