Yancey Timeus
Tamarac,FL
Summary
Dedicated and proactive individual with over 5 years of experience in Academic Advising and Management. Demonstrated to be cool under pressure and take charge in emergency situations. Proficient in thinking and reacting quickly to accomplish tasks and comfortable working in a fast-paced and ever-changing environment.
Overview
11
11
years of professional experience
Work History
Senior Academic Advisor
Kaplan University Online
Fort Lauderdale, FL
04.2007 - 06.2012
- Maintained student database and electronic records for each student contact.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Educated students on course selection to align with career goals.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Provided support and guidance to students experiencing academic and personal troubles.
- Coordinated follow up and student outreach to monitor academic progress for at-risk students.
- Reviewed student files to meet deadlines for completing various graduation requirements.
Admission Advisor
Kaplan University Online
Fort Lauderdale, FL
08.2006 - 04.2007
- Identified and addressed concerns of incoming students.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Maintained student database and electronic records for each student contact.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Educated students on course selection to align with career goals.
Store Manager
Nine West Group
Plantation, FL
04.2001 - 06.2006
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Communications
Kaplan University Online
Davenport, IA01.2024
Skills
- School Programs Development
- Resource Prioritization
- Academic Assistance
- Academic Monitoring
- Student Records Maintenance
- Career Advising
- Staff Supervision
- Employee Training
- Advising Students
- Policies and Procedures
- Shift Scheduling
- Administrative Management
- Customer Service
- Business Leadership
- Recruiting and Hiring
Timeline
Senior Academic Advisor
Kaplan University Online
04.2007 - 06.2012
Admission Advisor
Kaplan University Online
08.2006 - 04.2007
Store Manager
Nine West Group
04.2001 - 06.2006
Bachelor of Science - Communications
Kaplan University Online
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