Yanchen Zhou
Austin,TX
Summary
Results-driven sales professional with over 5 years of experience in client acquisition and account management. Proven ability to meet and exceed sales targets through strategic planning and strong negotiation skills. Adept at building long-term customer relationships and enhancing client satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Expert
Zhiqi Auto Service
Yantai, China
11.2021 - 01.2026
- Engaged customers to understand needs and recommend appropriate products.
- Provided product demonstrations to enhance customer understanding and engagement.
- Conducted in-depth market analysis to inform sales strategy adjustments, resulting in doubled sales within first two years.
- Supported marketing initiatives by sharing customer feedback for product improvement.
- Executed planning and organization of track related events 6 to 8 times a year. Focused on enriching customer experiences and cultivating new customer relationships.
Sales Manager
Sina.com
Beijing, China
03.2020 - 07.2021
- Developed and implemented sales strategies to drive revenue growth across diverse markets.
- Cultivated relationships with key clients, ensuring alignment with organizational goals and objectives.
- Achieved 100% of KPIs during the COVID-19 pandemic despite challenging market conditions.
- Participated in quarterly business reviews, presenting insights to executive leadership for strategic planning discussions.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Executive Sales Assistant
Sina.com
Beijing, China
03.2020 - 07.2021
- Supported senior executive in executing sales objectives and initiatives to drive revenue growth.
- Developed comprehensive reports of 5 categories to support sales strategies and track performance metrics.
- Streamlined communication between executives and 5 different sales department, enhancing sales target management and communication efficiency.
- Drove process improvement initiatives within the sales department, yielding increased efficiency across numerous functions.
Business Development Specialist
Sina.com
Beijing, China
04.2019 - 03.2020
- Supported sales team in developing innovative brand event concepts for clients. Oversaw execution of these events to meet client expectations.
- Responsible for overseas market expansion. Led the collaboration with overseas partners. Supported signing of exclusive partnership and revenue-sharing agreements. Aided in launching an official announcement to boost industry influence.
- Planned and managed events and summits to foster customer satisfaction and strengthen company exposure.
- Built and maintained strong relationships with international clients and suppliers through regular communication, while coordinating meetings and hosting company visits.
Education
Bachelor of Business Administration - Management
University of Mary Hardin-Baylor
Belton, TX05-2016
MBA - Management
University of Mary Hardin-Baylor
Belton, TX08-2018
Skills
- Teamwork: experienced work with different sales group, diversified work environment understand the important of the common goal’s achievement, have the experience of short term sale project
- Analytical: customers data collection, explore the potential customers
- Customers Communications and service: easy to communicate with customers
- Sales process management
- Objection handling
- Lead qualification
Language Skills
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Sales Expert
Zhiqi Auto Service
11.2021 - 01.2026
Sales Manager
Sina.com
03.2020 - 07.2021
Executive Sales Assistant
Sina.com
03.2020 - 07.2021
Business Development Specialist
Sina.com
04.2019 - 03.2020
Bachelor of Business Administration - Management
University of Mary Hardin-Baylor
MBA - Management
University of Mary Hardin-Baylor