Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Taught children to organize toys, wash hands, and share by leading by example.
Reassured children when upset providing emotional support and stability.
Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Identified warning signs of emotional and developmental problems in children.
Intern
Smithsonian National Museum Of American History
01.2024 - 05.2024
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Streamlined office processes for improved efficiency and time management through regular organization and filing.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Educated staff on organizational mission and goals to help employees achieve success.
Customer Service Cashier
Taco Bell Restaurant
05.2023 - 01.2024
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Counted money in drawers at beginning and end of each shift.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
Handled cash with high accuracy and took care to check bills for fraud.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Customer Service Cashier
Pizza Hut
05.2022 - 08.2022
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Responded promptly to requests for assistance, spills and customer inquiries.
Student Mentor
North Valley Military Institute
08.2019 - 05.2021
Established strong relationships with students, building trust and open communication channels for ongoing support.
Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
Improved student satisfaction by providing personalized academic support and guidance.
Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
Promoted a positive college experience by connecting students to campus resources such as tutoring services, career centers, or counseling services.
Developed academic action plans by evaluating students learning styles, deficiencies and goals.
Helped students develop organizational, time management and study skills.
Collaborated with parents, school faculty and social workers to address problems and grow student success.
Analyzed student academic records to assess educational and career goals.
Education
Bachelor of Arts - Political Science And Government
California State University Northridge
Northridge, CA
05.2025
Skills
Patience and Empathy
Time Management
Strong Work Ethic
Activity Planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
Smithsonian National Museum Of American History
01.2024 - 05.2024
Customer Service Cashier
Taco Bell Restaurant
05.2023 - 01.2024
Customer Service Cashier
Pizza Hut
05.2022 - 08.2022
Babysitter
Self-employeed
10.2019 - Current
Student Mentor
North Valley Military Institute
08.2019 - 05.2021
Bachelor of Arts - Political Science And Government