Overview
Work History
Education
Skills
Languages
Timeline
Babysitter

Yanci Torres Jimenez

Northridge,CA

Overview

5
5
years of professional experience

Work History

Babysitter

Self-employeed
10.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Reassured children when upset providing emotional support and stability.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Identified warning signs of emotional and developmental problems in children.

Intern

Smithsonian National Museum Of American History
01.2024 - 05.2024
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Educated staff on organizational mission and goals to help employees achieve success.

Customer Service Cashier

Taco Bell Restaurant
05.2023 - 01.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Adhered strictly to company guidelines regarding loss prevention measures while performing cashier duties.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Customer Service Cashier

Pizza Hut
05.2022 - 08.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Student Mentor

North Valley Military Institute
08.2019 - 05.2021
  • Established strong relationships with students, building trust and open communication channels for ongoing support.
  • Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
  • Improved student satisfaction by providing personalized academic support and guidance.
  • Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
  • Promoted a positive college experience by connecting students to campus resources such as tutoring services, career centers, or counseling services.
  • Developed academic action plans by evaluating students learning styles, deficiencies and goals.
  • Helped students develop organizational, time management and study skills.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Analyzed student academic records to assess educational and career goals.

Education

Bachelor of Arts - Political Science And Government

California State University Northridge
Northridge, CA
05.2025

Skills

  • Patience and Empathy
  • Time Management
  • Strong Work Ethic
  • Activity Planning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Intern

Smithsonian National Museum Of American History
01.2024 - 05.2024

Customer Service Cashier

Taco Bell Restaurant
05.2023 - 01.2024

Customer Service Cashier

Pizza Hut
05.2022 - 08.2022

Babysitter

Self-employeed
10.2019 - Current

Student Mentor

North Valley Military Institute
08.2019 - 05.2021

Bachelor of Arts - Political Science And Government

California State University Northridge
Yanci Torres Jimenez