Explain eligibility to join training program, qualification standards, policy and procedure to corpsmembers; assist corpsmembers with completing applications, forms and reports; review and evaluate applications for completeness and accuracy
Assess Corpsmembers' interests, aptitudes, and abilities to assist in career and educational planning by utilizing a comprehensive self-exploration tool
Develop and implement in-service development training sessions and workshops to achieve career readiness and educational goals
Work with corpsmembers to develop individualized service plans based on their self-assessments and an inventory of needed services
Ensure that all paperwork and application documents have been collected to determine corpsmember eligibility and that the information is entered into funding source portals and SFCC's Salesforce database
Assist with the planning, development, and implementation of monthly orientation sessions, including explaining rights and responsibilities, the corpsmember handbook, and the corpsmember agreement to corps members
Coordinate with Field Operations Supervisors and staff to ensure that corpsmembers attend education and development activities on a daily basis
Meet with each corpsmembers individually at least once a quarter to make sure that progress is being made on their individual service plan
Coordinate with the Business Development Coordinator on job fairs, employer showcases, resume development, interview preparation, and job placement activities to ensure services are efficiently delivered for corpsmembers
Serve as a liaison with John Muir Charter School to ensure that SFCC's corpsmembers who are pre-diploma students are making progress and that any barriers that need to be addressed are brought to the attention of their supervisor
Coordinate with the Case Worker as needed as it relates to providing supportive services for corpsmembers
Make sure that individual corpsmember files contain the necessary documents as it relates to annual certification from the California Conservation Corps and coordinate with other departments as necessary
Track and enter corpsmember progress/outcomes in both SFCC's Salesforce and required funding source portals
Create programs to audit corpsmember records and determine progress toward meeting corps and John Muir Charter School academic requirements to assess eligibility for graduation
Program Manager
Young Community Developers Inc.
San Francisco, CA
08.2021 - 06.2023
Ensure that the Community Economic Mobility Vehicle (CEMVe) Project mobile unit meets all safety requirements for operation and maintains a professional environment
Ensure the effective day-to-day execution of program activities that lead to successful achievement of program outcomes
Provide ongoing supervision and coaching of CEMVe staff
Ensure that all required data is input into data collection systems accurately and timely
Leverage data to inform appropriate program modifications that lead to high quality of service
Effectively manage partnerships, coordination, and tracking of services for community residents
Oversee the weekly scheduling and mapping of CEMVe services within the Southeast sector of San Francisco
Implement effective program outreach recruitment and enrollment strategies and other duties assigned
Program Coordinator
Young Community Developers Inc.
San Francisco, CA
03.2015 - 08.2021
Completed program reports, intakes, case management, and job placement assistance for all program participants
Ensured effective integration of services for participants, including linkages to appropriate training programs, support services providers, One Stop Career Link services, and potential employers, as well as detailed tracking of participant progress through various training programs
Facilitated job readiness, pre-employment, and job search workshops explicitly tailored for participants
Job Readiness and Pre-Employment seminars cover various topics, including career opportunities, effective employee behaviors, good work ethics, and work-life management
Job Search workshops cover multiple topics, including resume and cover letter writing, completing employment applications, interviewing skills, networking skills, and effective workplace communication
Provided job search and placement assistance to program clients, as job retention services for both the client and employer after the placement
Make appropriate job referrals and assist with client job matches
Evaluated clients' occupational skills and interests as they pertain to the local job market and assisted them in setting and reaching appropriate employment objectives
Assessed and attempted to remove client barriers related to obtaining permanent employment, such as housing, driver's license, mental health, clothing, etc
Provided career, vocational, and employment counseling and assisted in the development of an individual Employment Plan by determining clients' educational and professional qualifications and transferable skills
Program Assistant
Young Community Developers Inc.
San Francisco, CA
12.2014 - 03.2015
Provided direct care and personal adjustment services for individuals participating in the Transitional Employment Services Program
Direct care includes job coaching, mock interviewing, skills training, assessments, counseling, care management, and documentation
Lead Family Health Advocate
San Francisco Black Infant Health Program
San Francisco, CA
03.2006 - 04.2013
Facilitated support group interventions and parenting classes
Provided intensive case management for a range of clients, including pregnant and postpartum women, women in the reentry population, women in substance abuse treatment, women seeking reunification with their children, women needing help with homelessness, and those with mental/behavioral health issues
Outreached to create and maintain partnerships with other local agencies
Served as a postpartum doula
Provided administrative support to HR and planned special events
Assisted clients with resolving any medical coverage issues
Ensured all advocates developed assessments outlining the client's goals, strengths, resources, and support networks
Provided appropriate referrals
Community Service Coordinator
Walden House
San Francisco, CA
04.2005 - 12.2005
Provided high-quality client care and placed clients in treatment facilities
Successfully maintained a caseload of 25 - 50 clients with substance abuse issues
Assisted clients with obtaining housing, medical coverage, and employment
Presented the program to new parolees in bi-weekly meetings
Assistant Director
Carpenters Home for Girls
San Francisco, CA
03.1995 - 03.2005
Submitted all payroll by-weekly
Provided service plans, safety plans, data summaries for review by the psychiatrist, and any other assigned paperwork
Provided hands-on training to all new staff
Facilitated Workshops and girl's group meetings
Schedule staff for agency training as needed
Ensured that house staff followed medication administration protocols established by the residential program
Completed the monitoring checklist and all required follow-ups from monitoring promptly
Promptly reported concerns for clients to the coordinators
Ensured that the staffed facilities are clean and that maintenance needs are promptly reported to the agency
Scheduled in-house and community activities in each facility