Yandel Calleja
Summary
Dedicated Manager's Assistant with 4 years of experience taking responsibility for various administrative and managerial tasks to keep operations running smoothly. Well-versed in coordinating service operations and monitoring and maintaining inventory. Hardworking Shift Leader gifted at reviewing team tasks to ensure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Sever /Server Shift Leader
Oasis Diner
05.2022 - Current
- Played an integral role in implementing new policies or initiatives aimed at enhancing the overall efficiency of the hosting process.
- Streamlined communication between kitchen staff and servers by relaying important order updates or changes.
- Assisted with inventory control tasks to help maintain optimal stock levels for smooth day-to-day operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Graphic Designer
Self-employed
12.2023 - 03.2024
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed visually engaging marketing materials to support product launches and promotions.
- Assisted in creating written, video, and image content for marketing channels.
Host
Applebee's Neighborhood Grill & Bar
08.2023 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Asst. Manager
Papa Murphy's
10.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Plainfield High School
Plainfield, IN 2021.08 - 2024.05
Skills
- Organization
- Shift planning
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Social Media Marketing
- Content Creation
Languages
Spanish
Professional Working
Timeline
Graphic Designer
Self-employed
12.2023 - 03.2024
Host
Applebee's Neighborhood Grill & Bar
08.2023 - 02.2024
Asst. Manager
Papa Murphy's
10.2022 - 01.2023
Sever /Server Shift Leader
Oasis Diner
05.2022 - Current
High School Diploma -
Plainfield High School
2021.08 - 2024.05
Similar Profiles
Fatih YetginFatih Yetgin
Executive Assistant Manager at REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORTExecutive Assistant Manager at REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORT
Sheldon Brian ConwaySheldon Brian Conway
Kitchen Manager/Chef at Oasis Recovery Centers, Oasis Addiction CounselingKitchen Manager/Chef at Oasis Recovery Centers, Oasis Addiction Counseling
Andrew MilichAndrew Milich
Executive Pastor of Operations at Oasis Community ChurchExecutive Pastor of Operations at Oasis Community Church
Derek StockstillDerek Stockstill
Server/Server Shift Leader at Rocco's TacosServer/Server Shift Leader at Rocco's Tacos
Anh PHAMAnh PHAM
Server Trainer/Server Shift Leader at Soma SushiServer Trainer/Server Shift Leader at Soma Sushi