Yandry Gonzalez
Miami,FL
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.
Overview
3
3
years of professional experience
Work History
Sales Associate
North Star Group
Miami, FL
01.2024 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Responded promptly to requests from staff regarding prospect identification or research needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed key customer relationships to increase sales.
- Conducted research of prospective clients in order to identify decision makers and contact them directly.
- Identified opportunities for improvement in processes related to outbound calls.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Sales Associate
El Dorado Furniture
Plantation, FL
04.2022 - 12.2023
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed transactions using a point-of-sale system.
Education
Bachelor of Arts - Art History
Havana University
Havana Cuba01-2021
Skills
- Negotiation skills
- Product knowledge
- Customer service
- Cold calling
- Lead generation
- Sales strategy
- Market research
- Effective communication
- Problem solving
- Team collaboration
Accomplishments
- Blue Card contest winner 3 times consecutive (El Dorado Furniture)
- Top sales company wide in financing contest (El Dorado Furniture)
- Heritage top sales (Northstar group)
Languages
English
Professional
Spanish
Full Professional
Japanese
Elementary
Timeline
Sales Associate
North Star Group
01.2024 - Current
Sales Associate
El Dorado Furniture
04.2022 - 12.2023
Bachelor of Arts - Art History
Havana University