Yaneeke Pollock
Orlando,FL
Summary
Highly skilled software development professional bringing enormous talents for software design, development and integration. Offering advanced knowledge of in-demand programming languages.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Application Support Engineer
LTV Saas Group
01.2022 - 02.2023
- Integrate the Product Customizer app into various Shopify Themes
- Assisted customers with more difficult technical issues requiring a greater level of personalized care and greater length, such as adding Javascript tweaks for their own personal functionality
- Debug the client's webpage to determine what type of JavaScript failure is preventing their page from launching or not launching as expected
- Followed up with customers about resolved issues to maintain high standards of customer service
- Explained technical information in clear terms to promote better understanding for non-technical users.
Programmer Analyst
Egov Jamaica
02.2019 - 09.2021
- Participated in daily Scrum meetings to remain updated on the latest Agile software trends and developments
- Conducted unit testing in the development environment of each new application/feature before changes are pushed to the QA environment
- Used ASP.NET , VB.NET, C#, and JavaScript to design and develop new sites and web-based solutions, both front end and back end
- Trouble-shot and fixed any threads and bugs
- Communicated with clients to provide knowledge, expertise, and support, ensuring that their requirements were fully met
- Increased client satisfaction from 67% to 90%.
Software Developer
Utech Sapna
01.2017 - 12.2019
- Develop web applications using ASP.Net and C# in visual studio alongside base languages such as HTML,CSS and Javascript
- Integrated JQuery, Ajax logic into client user interfaces for smooth and enhanced UI experience
- Participated in software field testing to verify performance of developed projects
- Revised,modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality
- Conducted unit testing to deliver optimal browser functionality.
Education
Bachelor of Science - COMPUTER SCIENCE
University of Technology Kingston
09.2020
Associate of Science - Information Technology
Marymount High School Sixth Form Jamaica
09.2015
High School Diploma -
Marymount High School Jamaica
07.2013
Skills
- ASPNET MVC
- VBNET
- C#
- Agile Methodology
- HTML
- CSS
- JavaScript
- React
Certification
Udemy JBOSS Certificate June 2021 to Present
Timeline
Application Support Engineer
LTV Saas Group
01.2022 - 02.2023
Programmer Analyst
Egov Jamaica
02.2019 - 09.2021
Software Developer
Utech Sapna
01.2017 - 12.2019
Bachelor of Science - COMPUTER SCIENCE
University of Technology Kingston
Associate of Science - Information Technology
Marymount High School Sixth Form Jamaica
High School Diploma -
Marymount High School Jamaica
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