Summary
Overview
Work History
Education
Skills
Timeline
Certification
Languages
Generic

Yanehysi Mejia

Bronx,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Receptionist, Legal Assitant

Wolf & Fuhrman LLP
Bronx, New York
03.2024 - Current
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted with special projects assigned by management when required.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled appointments for clients, customers, and other visitors.
  • Compiled data from various sources into organized reports for management review.
  • Greeted visitors and provided them with assistance.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Recruiter/Coordinator's Assistant

Special Touch Home Care
Bronx, NY
08.2021 - 02.2024
  • Maintained compliance with all relevant laws related to recruitment practices such as EEO regulations.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Contacted job applicants to inform of application status.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Prepared or maintained employment records using human resources management system software.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Hired employees and processed hiring-related paperwork.
  • Organized applicant drug tests and obtained results.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Scheduled or conducted new employee orientations.

Call Center Customer Service Representative

Elara Caring
Bronx, NY
07.2016 - 12.2020
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.

Childcare Assistant

Friendly Faces Day Care Center
Bronx, New York
11.2014 - 03.2016
  • Maintained a clean, organized classroom environment conducive to learning.
  • Conducted daily health checks including temperature taking and recording results.
  • Engaged children in meaningful conversations regarding their day-to-day experiences.
  • Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
  • Provided safe and nurturing environment for children of all ages.
  • Responded promptly to incidents or emergencies according to established protocols.
  • Organized special events such as birthday parties or holiday celebrations.
  • Promoted physical activity by encouraging outdoor playtime activities like sports and games.
  • Supervised naptime routines and ensured proper sleep habits were maintained.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Assisted in meal preparation including preparing snacks and drinks.

Education

Theodore Roosevelt High School
Bronx, NY

Skills

  • Creative Problem Solving
  • Verbal and Written Communication
  • Self-Motivated Work Ethic
  • Multitasking and Prioritization
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Candidate Selection
  • Background Checks
  • Lesson Plan Development
  • CPS guidelines awareness
  • Daycare management expert
  • First aid certificate

Timeline

Receptionist, Legal Assitant

Wolf & Fuhrman LLP
03.2024 - Current

Recruiter/Coordinator's Assistant

Special Touch Home Care
08.2021 - 02.2024

Call Center Customer Service Representative

Elara Caring
07.2016 - 12.2020

Childcare Assistant

Friendly Faces Day Care Center
11.2014 - 03.2016

Theodore Roosevelt High School

Certification

  • 15-Hour OCFS Training
  • First Aid/ CPR AED

Languages

English
Full Professional
Spanish
Full Professional

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Yanehysi Mejia