Yaneisy Hernandez
Miami,FL
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
8
8
years of professional experience
Work History
TAYNO DISTRIBUTOR
Retail
Miami, FL
01.2024 - Current
- Assisted in training new employees on package handling processes.
- Stacked boxes onto pallets in an efficient manner.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Maintained a clean work environment by removing debris from the loading dock area.
- Labeled parcels accurately according to company guidelines.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
- Checked all outgoing shipments to ensure accuracy of contents.
- Loaded completed orders on pallets according to delivery numbers.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Collaborated with team members to improve workflow and increase productivity.
Tropico
Department Store
Ciego De Avila , Cuba
11.2020 - 12.2023
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Checked expiration dates on perishable items to ensure freshness.
- Assisted customers in locating products on the shelf or in the backroom.
- Collaborated with team members to execute promotional displays quickly and accurately.
- Provided excellent customer service by responding courteously to inquiries.
- Replenished supplies such as bags, boxes, and tissue paper, as needed throughout the day.
- Performed inventory counts of merchandise on a regular basis.
- Accurately completed paperwork associated with stocking activities.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
- Restocked damaged goods onto shelves after repairs had been made.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Assisted customers with carrying large purchases out of the store.
- Moved items to designated warehouse areas.
Housekeeper
El Hotel Rueda
Ciego De Avila , Cuba
10.2016 - 10.2020
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Ensured that all health standards were met during cleaning operations.
- Changed bed linens and towels, tidied up rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Emptied trash receptacles throughout the property.
- Observed proper use of chemicals when cleaning various surfaces.
- Followed safety procedures when handling hazardous materials.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Organized closets with hangers for guests' clothing items.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Education
High School Diploma -
Jose Marti Esbu
Ciego De Avila , Cuba 01-1998
Skills
- Residential Cleaning
- Customer Service
- Safe cleaning with chemicals
- Restroom detailing
- Building Maintenance
- Physically strong
- Teamwork
- FLUENT IN Spanish
- Hospitality background
- Customer-Oriented
- Hardworking
- Focused and detail-oriented
- Mopping and buffing floors
- Interior and exterior cleaning
- Exceptional time management
- Customer service-focused
- Housekeeping
Timeline
TAYNO DISTRIBUTOR
Retail
01.2024 - Current
Tropico
Department Store
11.2020 - 12.2023
Housekeeper
El Hotel Rueda
10.2016 - 10.2020
High School Diploma -
Jose Marti Esbu