Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanel Dominguez

Perris,CA

Summary

Highly motivated and dependable professional with a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in quickly mastering new tasks, and working independently. Experienced in team leadership, customer relations, and operations management.

Overview

11
11
years of professional experience

Work History

Senior Assistant Manager

FYE
Moreno Valley, CA
09.2019 - Current
  • Oversee daily operations and store performance.
  • Manage inventory control and implement sales strategies.
  • Train and supervise staff to ensure excellent customer service.
  • Handle scheduling, staff evaluations, and conflict resolution.
  • Monitor sales metrics to promote growth and efficiency.
  • Performed administrative duties such as creating schedules and processing payroll information.
  • Conducted regular meetings with team members to review progress against goals and objectives.
  • Provided leadership and direction to staff, setting clear expectations and monitoring performance.
  • Developed promotional displays to enhance product visibility and sales.

Guest Greeter

Disneyland Resort
Anaheim, CA
09.2018 - 04.2020
  • Provided outstanding customer service and guest assistance.
  • Operated turnstiles and verified valid ticket media for park entry.
  • Assisted with parade audience control, and ensured guest and cast member safety.
  • Answered phones, routed calls, and maintained records and appointment schedules.
  • Handled various clerical duties, including filing, document comparison, and typing confidential reports.

Receiver

Amazon
Moreno Valley, CA
09.2014 - 09.2018
  • Responsible for shipping and receiving operations.
  • Prepared, packed, and inspected merchandise for accuracy and quality.
  • Maintained a safe, clean docking area, and adhered to company quality standards.
  • Ensured timely and accurate inventory control.

  • Assisted in training new team members on receiving procedures.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.

Education

High School Diploma -

Roosevelt High School
Los Angeles, CA
06-2000

Skills

  • Customer relationship management
  • Operations management
  • Inventory control
  • Staff training and development
  • Staff scheduling
  • Sales strategies and growth
  • Verbal and written communication
  • Orientation and onboarding
  • Policy enforcement
  • Money handling
  • Store merchandising and clearing
  • Customer conflict resolution
  • Payroll preparation

Languages

English
Professional
Spanish
Professional

Timeline

Senior Assistant Manager

FYE
09.2019 - Current

Guest Greeter

Disneyland Resort
09.2018 - 04.2020

Receiver

Amazon
09.2014 - 09.2018

High School Diploma -

Roosevelt High School