Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yanela Ruiz

Miami,FL

Summary

Highly effective juggler of multiple competing responsibilities simultaneously. Highly motivated to bring representative experience and skillset to your company. Love to serve people to feel better.

Professional researcher with strong analytical and statistical skills, adept at designing and conducting experiments. Proven ability to collaborate effectively within team environments and adapt to changing project needs. Skilled in data analysis, literature review, and report writing. Known for reliability and results-driven approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Research Assistant

Pharmacology of Miami
11.2023 - 10.2024
  • Identifying patients via ID, medical records, or other means
  • Drawing blood using needles and other equipment’s
  • Labeling samples correctly and send them for testing
  • Performing EKG, placing patients information into machine and more

Customer Service Representative-CSR

Insurance Nation
12.2015 - 01.2022
  • Company Overview: FL
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Recommended customers, on phone or in person, different insurance coverages following company guidelines and policies
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements
  • FL

HHA

Healthmax Home Care Services
01.2020 - 12.2021
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Administered medications in accordance with doctor's instructions.
  • Transported clients for medical and personal outings.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Developed individual care plans for clients based on specific needs.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.

Education

High School Diploma -

Martires De Tarara
06-2004

Skills

  • Risk management
  • Microsoft office
  • Teamwork
  • Time Management
  • Critical Thinking
  • Data collection
  • Research and analysis
  • Document management
  • Lab safety
  • Work prioritization
  • Specimen and sample preparation
  • Database searches
  • Proficient in [software]

Accomplishments

  • Achieved better blood circulation through effectively helping with massage.
  • Educated 7 undergraduate students on clinical good practices and laboratory techniques.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 11 staff members.

Certification

  • Phlebotomy Tech License
  • Medical Assistant License
  • Home Health Aide license
  • 4-40 license
  • EKG Technician License
  • PCT License

Languages

English
Professional Working

Timeline

Research Assistant

Pharmacology of Miami
11.2023 - 10.2024

HHA

Healthmax Home Care Services
01.2020 - 12.2021

Customer Service Representative-CSR

Insurance Nation
12.2015 - 01.2022

High School Diploma -

Martires De Tarara

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Yanela Ruiz