Summary
Overview
Work History
Education
Skills
Timeline
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Yaneli Ortega

San Bernardino,CA

Summary

Experienced professional with a strong attention to detail and a proven track record of supporting leaders in day-to-day business operations. Skilled in successfully managing special projects and collaborating with stakeholders across departments. Proficient in completing paralegal duties such as research, discovery requests, contracts, and motions. Deep understanding of legal compliance and dedicated to recruitment and employee engagement.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
08.2017 - Current


  • Complied with standard operating procedures, maintained high department accuracy and efficiency.
  • Regarded for constantly ensuring that orders get to the shipping department on or before schedule.
  • Quickly process and fix all issues when dealing with customer orders, such as missing items, excess items, weight issues, and many more, using computer programs.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Office Manager/ Paralegal

Rich & Company, Inc. / Bauer Shekerlian Law, APC
04.2024 - 06.2024
  • Served as office manager for both offices, including as a paralegal for Bauer and Shekerlian Law, APC
  • Oversaw office requirements including payroll and budgeting and resolved any concerns/issues.
  • Handled employee relations, maintained accuracy in inventory management, and efficiently resolved customer issues.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled the companies Quickbooks in order to maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Education

Associate of Arts - Paralegal

South Coast College
Santa Ana, CA
08.2024

Skills

  • Computer Skills- Microsoft Word, PowerPoint, Outlook, and spreadsheets
  • Employee Relations
  • Time management
  • Spanish- Fluent
  • Business Operations
  • Document Management

Timeline

Office Manager/ Paralegal

Rich & Company, Inc. / Bauer Shekerlian Law, APC
04.2024 - 06.2024

Warehouse Associate

Amazon
08.2017 - Current

Associate of Arts - Paralegal

South Coast College

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Yaneli Ortega