Yaneli Rosales
San Diego,CA
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Chula Vista Comprehensive Treatment Center
Chula Vista, California
03.2023 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Responded to customer issues to provide immediate resolution and improve retention.
Front Desk Receptionist
Hotel Indigo San Diego
San Diego, California
04.2021 - 02.2023
- Monitored visitor access control systems including issuing identification badges when necessary.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Updated customer information in databases regularly to ensure accuracy of records.
- Handled sensitive information in a confidential manner.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
High School Diploma -
Southwest High School
San Diego, California06-2014
Skills
- Insurance processing
- Multi-line telephone system operation
- Scheduling and calendar management
- Microsoft Excel
Timeline
Administrative Assistant
Chula Vista Comprehensive Treatment Center
03.2023 - Current
Front Desk Receptionist
Hotel Indigo San Diego
04.2021 - 02.2023
High School Diploma -
Southwest High School
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