Yaneli Segovia

• Prepared orders for shipment by picking, packing, and labeling merchandise. Worked safely around moving machinery. Collaborated with team members to achieve daily targets and complete tasks efficiently. Performed inventory control, such as counting, and stocking merchandise. Consistently lifted materials weighing as much as 45 pounds. Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties. Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures. Assisted in reducing product damage by properly handling and storing materials.

• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally. Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery. Collaborated with kitchen staff to ensure timely completion of all to-go orders.Operated cash register to accept cash, debit and credit card payments from customers.

As an office assistant/ Receptionist I had to listen to voicemails and write a summary of each voicemail for my manager to return the calls. I had to take phone calls and depending on the phone call I would have to answer any questions or explain certain deals we had and/ or make appointments. Make sure to review all emails and inquiries. Keep the books up to date with the information on the computer. Receive payments and make sure its in the computer system and in our books. Keep everything tidy. Promote the banquet and help with flyers on our new deals and specials