Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Yanelis Figueroa

Pittsburgh,PA

Summary

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Skilled in creating and planning social events in big groups. Collaborative and resourceful professional. Motivated psychology student seeking opportunities for research to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

Overview

2
2
years of professional experience

Work History

Team Leader

Panera Bread
Hazleton, PA
02.2021 - 05.2023
  • Cleaned kitchen areas, equipment and utensils.
  • Assembled and served meals according to specific guest requirements.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Delivered food orders promptly and accurately to guests tables.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.

Assistant

U.S. Trucks and Parts
Hazleton, PA
05.2022 - 08.2022
  • Checked stock to determine inventory levels and maintain office supply products.
  • Received and distributed mail, letters and packages.
  • Answered phones and routed voicemails to respective employees.
  • Maintained positive working relationship with fellow staff and management.
  • Entered data into databases accurately and efficiently.
  • Maintained front desk to provide positive first impression.
  • Gathered and sorted data for inclusion in reports and files.

Education

Bachelor of Science - Psychology

University of Pittsburgh
Pittsburgh, PA
04-2026

Skills

  • Cash Handling
  • Client Service
  • Mentoring
  • People Management
  • Problem-Solving
  • Conflict Resolution
  • Leadership
  • Hardworking
  • Efficient time management
  • Team oriented

Affiliations

  • Band member and Social Media Manager/Coordinator for the band 9FiftySeven

Languages

English
Native/ Bilingual
Spanish
Full Professional
French
Professional
Portuguese
Limited

Timeline

Assistant

U.S. Trucks and Parts
05.2022 - 08.2022

Team Leader

Panera Bread
02.2021 - 05.2023

Bachelor of Science - Psychology

University of Pittsburgh

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Yanelis Figueroa