Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yanelis Rodriguez

Allentown,PA

Summary

Versatile and dynamic professional with extensive experience in office administration and customer service, notably at Envio De Valores La Nacional. Excelled in roles requiring exceptional organization, effective communication, and problem-solving skills. Demonstrated ability to enhance customer satisfaction and streamline office operations, contributing to increased efficiency and productivity.

Overview

17
17
years of professional experience

Work History

Secretary

Cruz Resuelve LLC
02.2024 - 08.2024

Among my functions were: keeping the manager's agenda, making appointments with clients for external services, collecting accounts receivable.

Salesperson

Cruz Resuelve LLC
02.2024 - 08.2024

The first two months I worked as a secretary. Among my functions were: keeping the manager's agenda, making appointments with clients for external services, collecting accounts receivable. Then I went on to give services to customers who called and direct sales in the store.

Customer Service Representative

Envio De Valores La Nacional
05.2022 - 01.2024

Customer Service to people that want to send money to other countries, send faxes, buy money orders, send documents and packages to other countries

Administrative Assistant

National Congress Of Dominican Republic
07.2007 - 08.2020

Manage the payments of the suppliers. Manage grocery shopping. Make internal and external communications. Take calls for the director

Education

Journalist - Journalism And Mass Communication

Universidad Dominicana O&M
Dominican Republic
02.2010

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Sales support
  • Schedule management
  • Multi-line phone systems
  • Complex Problem-solving
  • Supply restocking
  • Payroll processing
  • Report writing
  • Supply ordering
  • Payroll administration
  • Mail distribution
  • Accounts receivable and payable
  • Managing purchasing activities
  • Appointment coordination
  • Digital file management
  • Inter-office communications
  • Meeting support
  • Administering payroll
  • Meeting coordination
  • Report generation

Timeline

Secretary

Cruz Resuelve LLC
02.2024 - 08.2024

Salesperson

Cruz Resuelve LLC
02.2024 - 08.2024

Customer Service Representative

Envio De Valores La Nacional
05.2022 - 01.2024

Administrative Assistant

National Congress Of Dominican Republic
07.2007 - 08.2020

Journalist - Journalism And Mass Communication

Universidad Dominicana O&M
Yanelis Rodriguez