Hi, I’m
Yanelis Washington
Milwaukee,WI
Summary
Motivated server and house keeper with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
years of professional experience
Work History
Turpin Meadow Ranch
Turpin Meadow Ranch - Housekeeping
2023.12 - Current (9 months)
Job overview
- Socializing with guests.
- Performed housekeeping duties such as dusting, mopping, vacuuming and sanitizing countertops.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
Turpin Meadow Ranch
Server
2023.12 - Current (9 months)
Job overview
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout service hours.
Spotted Horse Ranch
Cabin/wait Staff
2023.08 - 2023.10 (2 months)
Job overview
- Socializing with guests/making them feel at home.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
The Wellman Family
Nanny
2019.01 - 2023.01 (4 years)
Job overview
- Cared for newborn-2 years old (present)
- Cared for 5 and 7 year old (2019-2021)
- Changing diapers
- Preparing bottles of milk for baby
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Assisted children with homework assignments and special projects across different subjects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Encouraged children to be understanding and patient with others.
The cleaners- cleaning
2016.01 - 2017.01 (1 year)
Job overview
- Cleaning bathrooms and rooms
- Sweeping/mopping
- Dusting and putting away clutter.
Education
Wiva Virtual Academy , McFarland, WI
High School Diploma
12.2022
University Overview
- Awarded Presidential education award
- Honor Roll award
Louisa May Alcott , Milwaukee, WI
12.2018
Skills
- Creative thinking
- Problem solving
- Understanding emotional needs
- Organization
- Time Management
- Team Building
- Active Listening
Awards
- Presidential (2021) education award
- Honor roll award (2021)
Volunteer Experience
Harvest community church, 2015-01-01, 2019-12-31, Helped 3 & 4 year olds with the lesson plans for the day, writing, reading, playing in groups, handouts to parents.
Timeline
Turpin Meadow Ranch - Housekeeping
Turpin Meadow Ranch
2023.12 - Current (9 months)
Server
Turpin Meadow Ranch
2023.12 - Current (9 months)
Cabin/wait Staff
Spotted Horse Ranch
2023.08 - 2023.10 (2 months)
Nanny
The Wellman Family
2019.01 - 2023.01 (4 years)
The cleaners- cleaning
2016.01 - 2017.01 (1 year)
Wiva Virtual Academy
High School Diploma
Louisa May Alcott
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