Yanelly Ochoa
Tucson,AZ
Summary
Highly motivated aspiring medical assistant with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations to enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Assistant Teacher
Little Friends Learning Center
Tucson, AZ
03.2023 - Current
- Participated in professional development workshops related to teaching strategies.
- Collaborated with other staff members to ensure student success.
- Encouraged positive behavior with rewards and incentives.
- Assessed student progress through observation, testing, and feedback from teachers.
- Helped maintain a safe and orderly learning environment.
- Oversee different age groups and interact with children.
- Encourage equal participation and offer specialized attention based on teacher and parent recommendations.
- Supervise toddler groups ranging from 10 to 50 children and perform regular head counts.
- Prepare meals, supervise nap time, oversee outside play, and center time.
- Allow children to input their creative ideas into current lesson plans.
Medical Assistant Extern
Tucson Orthopaedic Institute
Tucson, Arizona
05.2023 - 06.2023
- Ensured that all patient information was kept confidential according to HIPAA regulations.
- Assisted physicians with casting and splinting of fractures.
- Maintained accurate records of patient care activities using electronic health record systems.
- Answered phones in a professional manner and responded promptly to messages left by callers.
- Assisted with scheduling appointments, ordering imaging studies, filing insurance claims, and processing medical records requests.
- Greeted patients, recorded vital signs, and collected medical histories prior to patient examinations.
- Prepared examination rooms for patient visits, including stocking supplies and ensuring equipment is functioning properly.
- Facilitated referrals to specialists when needed while coordinating care between multiple providers.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Completed 200+ hours of externship.
Host
Bisbee Breakfast Club
Tucson, Arizona
11.2022 - 02.2023
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Handled cash transactions and sorted out tips.
Personal Shopper
Walmart
Nogales, AZ
11.2021 - 02.2022
- Ensured customer satisfaction by providing a consistently high level of customer service.
- Successfully picked and fulfilled online orders.
- Completed customer orders by selecting specific items throughout the entire store.
- Organized items into appropriate bins.
- Ensured prompt and accurate delivery of orders to customers' cars.
Education
Associate of Science - Medical Assisting
Pima Medical Institute
Tucson, AZ05-2023
High School Diploma -
Rio Rico High School
Rio Rico, AZ05-2020
Some College (No Degree) - Biology
University of Arizona
Tucson, AZSkills
- Patient Care
- Medical Terminology
- Patient Scheduling
- Customer Service
- Certified in Basic Life Support (BLS)
- CPR
- Fluent in Spanish
- Attention to detail
- HIPAA and OSHA compliance
- Electronic Medical Records
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Volunteer Experience
Holy Cross Hospital
1171 W Target Range Rd, Nogales Az 85621
Date: 2019-2020
Position: Volunteer at Emergency Room
Hands-on experience assisting in the emergency room, providing valuable support to the medical team.
Santa Rita Nursing and Rehabilitation Center
150 N La Canada Dr, Green Valley, AZ 85614
Date: 2018-2020
Position: CNA / Volunteer
Volunteered as part of CNA certification requirements, assisting with patient care and daily activities.
References
References available upon request.
Timeline
Medical Assistant Extern
Tucson Orthopaedic Institute
05.2023 - 06.2023
Assistant Teacher
Little Friends Learning Center
03.2023 - Current
Host
Bisbee Breakfast Club
11.2022 - 02.2023
Personal Shopper
Walmart
11.2021 - 02.2022
Associate of Science - Medical Assisting
Pima Medical Institute
High School Diploma -
Rio Rico High School
Some College (No Degree) - Biology
University of Arizona
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