Yanelsy Rodriguez
Summary
Dynamic Medical Assistant with extensive experience at Nicklaus Children Hospital, excelling in laboratory specimen collection and patient communication. Proven ability to enhance patient care through meticulous vital signs monitoring and effective teamwork. Committed to maintaining HIPAA compliance while fostering a compassionate environment for patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Nicklaus Children Hospital
Miami, FL
03.2023 - Current
- Promoted high customer satisfaction by resolving issues with knowledgeable and friendly service.
- Worked effectively in team environments to enhance productivity and meet service goals.
- Managed inventory and supplies to ensure availability for daily needs.
- Assisted with patient requests, answered inquiries, and explained treatment procedures.
- Scheduled appointments, answered phones, and documented patient information.
- Recorded vital signs and patient histories to support physician assessments.
- Administered injections, medications, and treatments as directed.
- Maintained patient privacy and adhered to HIPAA policies.
Medical Assistant
South Florida Pediatric Partners
Miami, Florida
03.2022 - 03.2023
- Achieved high levels of customer satisfaction through expert problem-solving and friendly interactions.
- Worked effectively in team environments to enhance productivity and meet service goals.
- Managed inventory and supplies to ensure availability for daily needs.
- Assisted with patient requests, answered inquiries, and explained treatment procedures.
- Scheduled appointments, answered phones, and documented patient information.
- Recorded vital signs and patient histories to support physician assessments.
- Administered injections, medications, and treatments as directed.
- Maintained patient privacy and adhered to HIPAA policies.
Medical Assistant
Penate Medical Center
Miami, FL
10.2020 - 01.2021
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered medications under physician's supervision.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Evolution MD
Miramar, FL
08.2020 - 10.2020
- Take samples for laboratory testing, EKG, and provide process information to the patient
- Make sure the operating and treatment room are well stocked and organized before the procedures
- Provide assistance to the surgeon as needed during the surgery
- Sterilize medical instruments according to each surgical procedure
- Change dressing, check on incision, and remove stitches and staples
- Provide post procedure directions to the patients
Medical Assistant
Clínica Hispana Goliad
San Antonio, TX
11.2018 - 07.2020
- Performed front desk duties
- Collected and prepared specimens of body fluids and tissues for laboratory testing
- Worked with physician to schedule and complete patient physicals
- Completed routine tasks and procedures such as monitoring patient’s vital signs, injection, medications, vaccinations, EKG, drawings blood, preparing and handling medical instruments and supplies
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
Certified Phlebotomy Technician
Clínica Hispana Blanco
San Antonio, TX
10.2018 - 11.2018
- Obtained blood samples for medical testing through venipuncture and capillary puncture
- Followed safety guidelines and protocols for the control of infections
- Prepared equipment to collect blood samples
- Built trust and minimized patient discomfort during phlebotomy procedures
Member Service Representative
MCNA Dental
San Antonio, TX
09.2016 - 11.2017
- Discussed goods or services with customers
- Researched and explored answers and alternative solutions
- Maintained financial and account records
- Filed customers’ complaints
- Resolved problems by clarifying issues
- Provided notifications to customers
Certified Nursing Assistant
St. Francis Nursing Home
San Antonio, TX
07.2015 - 08.2016
- Ensured the comfort, safety and overall hygiene of the patient
- Recorded patient information, status, and data concerning patient’s progress and wellbeing
- Reported incidents and accidents to supervisor
- Assisted in mobilization and transfer of the patients
Education
Bachelor of Arts - Sociocultural Studies and Tourism
University of Camagüey
Cuba07.2008
Skills
- CPR & BLS
- Vital signs monitoring
- EHR management
- Specimen collection
- Patient prep & communication
- HIPAA compliance
- Teamwork & collaboration
- Problem solving & time management
- Attention to detail & customer service
- Phlebotomy
Certification
- Registered Medical Assistant- RMA, 12/19, Texas Registry of Medical Assistants, San Antonio, TX
- National Phlebotomy Technician Certification, 09/18, AMCA
- Phlebotomy Technician Certification, 09/18, Texas School of Phlebotomy, China Grove, TX
- Medication Aide Certification, 05/16, Texas Registry of Medical Assistants, San Antonio, TX
- Nurse Assistant Certification, 06/15, Savant Achievement Center INC, San Antonio, TX
Languages
Spanish
Professional
Timeline
Medical Assistant
Nicklaus Children Hospital
03.2023 - Current
Medical Assistant
South Florida Pediatric Partners
03.2022 - 03.2023
Medical Assistant
Penate Medical Center
10.2020 - 01.2021
Medical Assistant
Evolution MD
08.2020 - 10.2020
Medical Assistant
Clínica Hispana Goliad
11.2018 - 07.2020
Certified Phlebotomy Technician
Clínica Hispana Blanco
10.2018 - 11.2018
Member Service Representative
MCNA Dental
09.2016 - 11.2017
Certified Nursing Assistant
St. Francis Nursing Home
07.2015 - 08.2016
Bachelor of Arts - Sociocultural Studies and Tourism
University of Camagüey
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