Yanely Cervantes
Houston,TX
Summary
Administrative professional prepared for new challenges. Extensive experience in managing office operations, streamlining processes, and enhancing productivity. Known for fostering team collaboration and adapting to changing needs with reliability and flexibility.
Overview
5
5
years of professional experience
Work History
Warranty Administrator
Doggett Heavy Machinery Services
04.2024 - Current
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
Service Advisor
Don McGill Toyota
11.2019 - 02.2024
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Education
High School Diploma -
Benjamin O. Davis High School
Houston, TX06-2016
Skills
- Claims processing
- Warranty management
- Warranty analysis
- Records maintenance
Timeline
Warranty Administrator
Doggett Heavy Machinery Services
04.2024 - Current
Service Advisor
Don McGill Toyota
11.2019 - 02.2024
High School Diploma -
Benjamin O. Davis High School
Similar Profiles
Taylor SchroederTaylor Schroeder
Service Technician at Doggett Heavy Machinery ServicesService Technician at Doggett Heavy Machinery Services
Chris CastilloChris Castillo
Sales Associate at Doggett Heavy Machinery ServicesSales Associate at Doggett Heavy Machinery Services
Cody AtcheteeCody Atchetee
Product Support Sales Representative at Doggett Heavy Machinery ServicesProduct Support Sales Representative at Doggett Heavy Machinery Services