Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yanelys Rodriguez

Hialeah,FL

Summary

Dedicated professional with experience at Sedanos, excelling in food service supervision and customer assistance. Proven ability to enhance customer satisfaction through effective team collaboration and sanitation procedures. Committed to maintaining high standards of professionalism while continuously learning new skills to improve service quality and operational efficiency.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Nail care professional dedicated to high standards and achieving results. Proven ability to deliver personalized manicures and pedicures while ensuring hygienic and enjoyable client experience. Known for strong team collaboration skills and adaptability to changing client needs, with expertise in nail art techniques and customer service excellence.

Professional in food service management, equipped to lead and optimize operations. Strong focus on team collaboration and achieving results. Skilled in staff training, inventory control, and customer satisfaction. Reliable and adaptable to changing needs, ensuring smooth and efficient service.

Overview

17
17
years of professional experience

Work History

Nutritional Aide

Hialeah Housing Authority
04.2019 - Current

Serve lunch to elderly participants in a timely and respectful manner.


Take daily attendance of participants in meal services and maintain accurate records.


Provide basic support and assistance to participants during mealtimes.


Ensure the dining area, kitchen, and equipment are cleaned and sanitized after each meal service.


Follow food safety guidelines and hygiene standards at all times.


Assist with setting up and organizing the dining area before meals and preparing for the next day's service.


Work collaboratively with other team members and staff to ensure smooth daily operations and a welcoming environment or all participants.

Nail Technician

Angels Beauty Salon
11.2017 - 01.2019
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Communicated effectively with management concerning important customer issues.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.

Home Health Aide

N/A
07.2015 - 03.2016
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Food Service Supervisor

Sedanos
04.2012 - 03.2014
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.

Cashier

Sedanos
02.2008 - 04.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Facultad Obrera Campesina Serafin Sanchez
Zaza Del Medio

Skills

  • Team collaboration
  • Very Focused
  • Responsible
  • Enjoys learning new skills
  • Teamwork orientation
  • Professionalism and ethics
  • Sanitation procedures
  • Food preparation
  • Customer service
  • Time management
  • Customer assistance

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Nutritional Aide

Hialeah Housing Authority
04.2019 - Current

Nail Technician

Angels Beauty Salon
11.2017 - 01.2019

Home Health Aide

N/A
07.2015 - 03.2016

Food Service Supervisor

Sedanos
04.2012 - 03.2014

Cashier

Sedanos
02.2008 - 04.2012

Facultad Obrera Campesina Serafin Sanchez
Yanelys Rodriguez