Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

YANERIS ALCANTARA

Bronx,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

15
15
years of professional experience

Work History

CDPAP Coordinator

C&T Home Care
10.2022 - Current
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Transported clients to and from medical appointments with safety and efficiency.

Foster Parent Assistant

Childrens Aid Society
12.2019 - Current
  • Transported kids to mandated therapy, extracurricular activities and medical appointments.
  • Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
  • Cared for medically fragile children in need of extensive support.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Reduced problem behaviors with positive reinforcement and supportive techniques.

Customer Service Representative

UNO Call Center
06.2015 - 01.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Secretary

Soto Sanchez & Negron Esq.
01.2010 - 02.2015
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Secretary

John G. Garzon
03.2008 - 08.2010
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Education

Associate of Applied Science - Business Administration And Management

PURDUE GLOBAL
Bronx, NY
06.2025

Skills

  • Patient Appointment Management
  • Managed Care
  • Appointment Transportation
  • Quality Control
  • Customer Service
  • Administrative and Office Support
  • HIPAA Guidelines
  • Cleaning Products
  • Home Healthcare

Additional Information

NYS Valid Drivers License

Languages

Spanish
Professional Working

Timeline

CDPAP Coordinator

C&T Home Care
10.2022 - Current

Foster Parent Assistant

Childrens Aid Society
12.2019 - Current

Customer Service Representative

UNO Call Center
06.2015 - 01.2019

Secretary

Soto Sanchez & Negron Esq.
01.2010 - 02.2015

Secretary

John G. Garzon
03.2008 - 08.2010

Associate of Applied Science - Business Administration And Management

PURDUE GLOBAL

Similar Profiles

CREATE PROFILE
YANERIS ALCANTARA