Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Yanesis Rodriguez

Miami,FL

Summary

To obtain an interesting challenging position within a company committed to growth and allows me utilize interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Lead Patient Access Specialist

Sylvester Comprehensive Cancer Center
Miami
09.2021 - Current
  • Answer phone and schedule appointments
  • Greet patients and visitors to the office
  • Record patients' medical history and personal information
  • Escort patients around the office
  • Submit insurance forms
  • Copy, file, and maintain paper and electronic documents
  • Handle incoming and outgoing correspondence
  • Protecting the financial integrity of the facility by screening for eligibility, collecting patient liability, establishing payments and discussing payment options prior to the patient's service or at the time of discharge in the ed
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks
  • Ensuring data entry is accurate including demographic, financial information, guarantor information, insurance verification, and any notes germane to the patient, per each account
  • Communicating the purpose of and obtaining patient/legal guardian signatures on all necessary hospital documents thus explaining processes and forms to patients prior to securing signatures and ensuring that all documents are properly signed and witnessed as required.
  • Collaborated with clinical staff to ensure timely delivery of care services.

Cargo Agent

Tri- Star Cargo Handling
Miami
01.2018 - 08.2020
  • Inspected and counted items received and checked them against invoices or other documents, recording shortages and damaged goods
  • Checked import/export documentation to determine cargo contents
  • Directed delivery trucks to shipping doors or designated marshaling areas, and helped load and unload goods safely
  • Retrieved stored items and traced lost shipments as necessary
  • Prepared manifests showing mail and freight weights, destination/origin, and Air Waybill numbers
  • Kept records of all goods shipped, received, and stored
  • Entered shipping information into a computer by hand and by using a hand-held scanner that reads bar codes on mail
  • Administered to route incoming and outgoing air freights
  • Facilitated to takes telephone orders from customers and arranged for pickup of freight and delivery to loading platform
  • Assembled goods according to its main purpose
  • Ensured to weighs items and determined cost, using rate book
  • Prepared documents to escort shipments.

Assistant Manager

Dollar General
Miami
01.2017 - 01.2018
  • Create reports, analyze and interpret retail data, like revenues, expenses and competition
  • Research emerging products and use information to update the store's merchandise
  • Conduct regular audits to ensure the store is function-able and presentable
  • Make sure all employees adhere to company's policies and guidelines
  • Stocking and restocking inventory when shipment was received, trained crew member to deliver outstanding customer service
  • Completed opening and closing store procedure including bank deposits drops
  • Coordinate daily customer service operations sales processes, orders and payments
  • Track the progress of weekly, monthly, quarterly and annual objectives
  • Monitor and maintain store inventory
  • Evaluate employee performance and identify hiring and training needs
  • Supervise and motivate staff to perform their best
  • Coach and support new and existing Sales Associates
  • Monitor retail operating costs, budgets and resources
  • Suggest sales training programs and techniques
  • Analyze consumer behavior and adjust product positioning
  • Handle complaints from customers.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained up-to-date knowledge of company products and services.

Sales Associate

Papa John
Miami
01.2016 - 01.2017
  • Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability
  • Commit to meeting the needs and expectations of the organization's internal and external
  • Builds and maintains a customer base; delivers a high level of customer service
  • Adapt and change course of action when appropriate; effectively transitions from task to task
  • Deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities
  • Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments
  • Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals.

Education

High School Diploma -

Miami Senior High School

Skills

  • Ability to work within aggressive service level agreements a meet contractual obligation
  • Microsoft word excel, and power point
  • Multitasking Abilities and Organization
  • Patient care
  • EPIC Software
  • Self Motivated

References

References available upon request

Languages

English
Professional
Spanish
Professional

Timeline

Lead Patient Access Specialist

Sylvester Comprehensive Cancer Center
09.2021 - Current

Cargo Agent

Tri- Star Cargo Handling
01.2018 - 08.2020

Assistant Manager

Dollar General
01.2017 - 01.2018

Sales Associate

Papa John
01.2016 - 01.2017

High School Diploma -

Miami Senior High School

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Yanesis Rodriguez