Yanet Cuellar
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Cashier
Publix
06.2008 - 04.2012
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Backroom Associate
TJ Maxxx
06.2012 - 12.2012
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed weekly inventory counts to verify stock levels.
- Maintained orderly stockroom for ease of retrieval.
Sales Associates
Perfumania
02.2015 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Atrex Inc
Dispatcher
05.2016 - 11.2019
- Assisted customers with software installation and configuration, reducing the need for follow-up calls and support tickets.
- Installed and configured operating systems.
- Configured hardware, devices, and software to set up work stations.
Dispatcher
ORLANDO MED TRANSPORTATION LLC
01.2020 - 06.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Handled incoming calls and emails from customers and providers.
- Directed dispatching, routing, and tracking of 18 fleet vehicles.
- Updated drivers logs, trips record , and billing statements with accuracy and efficiency.
Office Manager
ORLANDO MED TRANSPORTATION LLC
01.2020 - 06.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
No Degree - Business Administration
Miami Dade College
Miami, FL05.2011
High School Diploma -
MIAMI BEACH SENIOR HIGH SCHOOL
Miami Beach, FL06.2009
Skills
- Stress Tolerance
- Customer Relations
- Prioritizing calls
- Route Planning
- Customer Service
- Multitasking Abilities
- Reliability
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Dispatcher
ORLANDO MED TRANSPORTATION LLC
01.2020 - 06.2024
Office Manager
ORLANDO MED TRANSPORTATION LLC
01.2020 - 06.2024
Atrex Inc
Dispatcher
05.2016 - 11.2019
Sales Associates
Perfumania
02.2015 - 03.2016
Backroom Associate
TJ Maxxx
06.2012 - 12.2012
Cashier
Publix
06.2008 - 04.2012
No Degree - Business Administration
Miami Dade College
High School Diploma -
MIAMI BEACH SENIOR HIGH SCHOOL
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