Summary
Overview
Work History
Education
Skills
Timeline
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Yanet Fessehaye

Richmond,CA

Summary

Dedicated and reliable individual with hands-on experience in pet care, childcare, and customer service. Provided consistent, compassionate care as a Pet Sitter at a friends house, supporting both physical needs and emotional well-being. Gained strong customer service and communication skills while volunteering at PayPal Park, performing efficiently in high-pressure, fast-paced environments. Skilled in multitasking, problem-solving, and maintaining a calm, positive attitude while fostering meaningful relationships.

Overview

8
8
years of professional experience

Work History

Pet Sitter

Friends House
06.2024 - 07.2024
  • Provided daily care for a cat over several weeks, with consistent morning, afternoon, and evening visits
  • Maintained a clean environment by refreshing food and water bowls and regularly cleaning the litter area
  • Ensured the cat received attention and playtime to support emotional well-being while the owner was away
  • Followed detailed care instructions to maintain the cat’s routine and comfort

Volunteer/Cashier

Paypal Park
06.2022 - 07.2024
  • Provided fast and friendly customer service during peak hours, assisting hundreds of guests per event in a stadium with 18,000+ capacity
  • Accurately took and processed customer orders in high-pressure situations, ensuring efficiency and customer satisfaction despite long lines
  • Maintained a calm and professional demeanor, even when faced with rushed or frustrated customers, contributing to a smooth operation
  • Prepared and assembled food items before opening and during busy periods when staff was limited, demonstrating flexibility and teamwork
  • Built positive rapport with customers, leading to memorable interactions and commendations
  • Handled credit, and electronic payments with precision and care.

Babysitter

Family Friends And Neighbors
08.2016 - 06.2019
  • Cared for three children (infant, Pre-K, and Kindergarten) after school while the parent attended online classes
  • Helped the older children with homework and encouraged focus by creating a light routine for learning and play
  • Engaged the children in educational and creative activities, balancing playtime with structured tasks
  • Assisted during lunch and dinner, helping manage mealtime behavior and keeping a calm, supportive environment
  • Managed responsibilities while completing my own homework, demonstrating strong time management and adaptability

Education

Albany High School
Albany, CA
06-2025

No Degree - Dental Terminology

College of Alameda
Alameda, CA
07-2024

Skills

  • Honest and trustworthy
  • Positive attitude
  • Reliable
  • Customer service
  • Problem-solving
  • Multitasking
  • Time management
  • Critical thinking

Timeline

Pet Sitter

Friends House
06.2024 - 07.2024

Volunteer/Cashier

Paypal Park
06.2022 - 07.2024

Babysitter

Family Friends And Neighbors
08.2016 - 06.2019

Albany High School

No Degree - Dental Terminology

College of Alameda

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