Yanet Hernandez
Fort Worth,TX
Summary
I am highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Good at multi-tasking and working under pressure. Self motivated, high expectations of self, and thriving to succeed in life.
I offer a strong work ethic, interpersonal skills and customer service expertise. Fluent in Spanish and English. Inside Sales Representative with a strong work ethic, exceptional sales skills and a successful track-record of growing sales revenue.
I offer a strong work ethic, interpersonal skills and customer service expertise. Fluent in Spanish and English. Inside Sales Representative with a strong work ethic, exceptional sales skills and a successful track-record of growing sales revenue.
Overview
16
16
years of professional experience
Work History
Apprentice Plumber
Southland Industries
11.2022 - Current
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Followed safety practices and procedures to reduce on-site risks.
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Minimized potential hazards by promptly addressing identified safety concerns throughout the course of daily tasks.
Assistant Manager/ Sales Representative
Wirless Pcs (Metro pcs)
08.2015 - Current
- Would do inventory everyday and close out register.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Consistently provided professional, friendly and engaging service.
- Regularly met all established sales goals and always exceeded monthly sales goals.
- Identified customer needs and upsold to higher value products.
- Self-motivated and possess a strong desire to succeed and meet goals.
- Set up new accounts, established customer credit, and set up payment methods.
Welder
Saber Industries
04.2019 - 11.2022
- Operated MIG and TIG welding equipment to fabricate components with precision.
- Interpreted blueprints and engineering drawings to ensure accurate weld specifications.
- Conducted quality inspections on welded joints, adhering to industry standards for safety and durability.
- Collaborated with team members to streamline workflows and enhance production efficiency.
- Led troubleshooting efforts on equipment malfunctions to minimize downtime during production shifts.
- Welded in flat, horizontal, vertical positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Utilized blueprints and diagrams to compare finished products against design specifications.
Sales Representative Assistant Manager
Wireless PCS
02.2016 - 04.2019
- Assisted in managing daily sales operations to enhance customer engagement and satisfaction.
- Coordinated training sessions for new team members to ensure effective onboarding and product knowledge.
- Analyzed customer feedback to identify trends and improve service offerings proactively.
- Streamlined inventory management processes, contributing to reduced stock discrepancies.
- Facilitated communication between sales teams and upper management to synchronize objectives and strategies.
- Boosted sales performance by developing and implementing effective sales strategies.
- Provided valuable feedback on sales processes, leading to continuous improvement of overall operations.
Sales Representative
Centric Group
03.2014 - 07.2015
- Followed all safety rules when interacting with inmates.
- Immediately reported accidents.
- Provided professional service.
- Inventoried and restocked items throughout day.
Awesome Sandwich and Wrap Maker
ECI
08.2012 - 03.2014
Make sandwiches, slice meats and cheese, keep area clean and also greet customers.
Awesome Sandwich Maker
Carshon's Delicatessen
09.2010 - 08.2012
Made delicious sandwiches. Cleaned area and bused tables when needed.
Crew Member
McDonalds
11.2009 - 09.2010
Started off as cashier, moved up to run drive through, cleaned up the lobby, and received food handler's card.
Education
High School Diploma - undefined
New Beginings Christain Academy
3401 Altamesa Blvd #156, Fort Worth, TX2010
Skills
- Committed team player
- Courteous, professional demeanor
- Flexible schedule capability
- Highly competitive
- Persuasive negotiator
- Basic administrative knowledge
- Sales experience
- Technologically Aware
- Bilingual
- Outgoing and friendly
Timeline
Apprentice Plumber
Southland Industries
11.2022 - Current
Welder
Saber Industries
04.2019 - 11.2022
Sales Representative Assistant Manager
Wireless PCS
02.2016 - 04.2019
Assistant Manager/ Sales Representative
Wirless Pcs (Metro pcs)
08.2015 - Current
Sales Representative
Centric Group
03.2014 - 07.2015
Awesome Sandwich and Wrap Maker
ECI
08.2012 - 03.2014
Awesome Sandwich Maker
Carshon's Delicatessen
09.2010 - 08.2012
Crew Member
McDonalds
11.2009 - 09.2010
High School Diploma - undefined
New Beginings Christain Academy